Premium fashion in London

“This was my first trip to a salon since lockdown and I'm so happy that I found this place!! Amazing service and the staff went above and beyond. Having used box dies over lockdown, getting highlights into my hair was no mean feat but they managed to do it and put lots of effort into making sure that I left the salon with amazing hair. Lovely, warm and friendly staff too. Thank you so much ladies!”

“Very nice fast efficient friendly service very pleased with haircut and tong.”

“I took my 6years old son for his haircut. They just charged £5. Other Barbers charged £10-12 for his haircut. A very reasonable price for children's hair cut. Highly recommended.”

“Brilliant haircut and beard trim. Excellent value and real attention to detail. Felt COVID safe (all masks except for beard trim time). Also liked the interior design, a bit of a cool Americana feel to it all. Highly recommended but note to new visitors that they only take cash.”

“Cheap and best place to buy all kind of stuff from laundry to cosmetics”

“What great service! At such a busy time, a member of staff Shirley quickly whipped around the store and helped get all my Xmas day food shopping done! I would’ve been here for hours looking for stuff but she did everything for me in 10minutes! Big Up Shirley, have a great Xmas!!”

“Arief stood out during my stay. He had the perfect balance of friendliness and professionalism. There were several staff/volunteers that cleaned my room. However, I knew that when Arief cleaned the room, it would be done to the highest standard. Additionally, I would like to commend the reception staff. They are always happy to help.”

“Super pleased with the customer service we received here on 6th November evening. The staff made us feel extremely welcome, and helped us without any hesitation. I’ll definitely shop here again!”

“Did an amazing repair on my dear mum's engagement ring! Like new! A very sentimental piece which means the world to me, so, so pleased. Thank you Mr Nelken highly recommended”

“Quality Dry Cleaners is a bit out of my way as I live in Stratford but I keep coming to this place for the excellent quality of service I always receive. The staff really go out of their way to listen to what you need and they make sure that they give you the best result whether it laundering, dry cleaning or alterations. Last time I dropped off an old dressing gown for zip replacement that I wanted to use in hospital when I gave birth to my baby. The baby arrived early and I couldn’t pick up my gown for a long time. The dry cleaning staff was really patient and we found a solution to get me the gown in the end. Thank you!”

“This review is solely for Mick who gave 10/10 customer service. Mick had help me look for the some good perfume options in which we found the right one. I was having a bad day but once I spoke to Mick he had lightened up my mood and really appreciate him for his time and service. Shoutout to Mick!!!!”

“I received a tattoo from Maria. Two of my friends had been tattooed by her so I wanted to get one too! It was my first tattoo so I was a little nervous but she made me feel so comfortable and the vibe of the shop is just relaxing. We chatted the whole time and there was music in the background. Defo recommend!!”

“I wanted to buy a dress to attend a December wedding in. I found the dress and a pair of shoes which I love but the lasting impression is the amazing customer service I received. I haven’t received service like that in a long time and it made the experience a genuine pleasure. This experience and service is something the internet can’t offer and sadly, a lot of high street shops are failing to provide too. Thank you Hobbs.”

“Not my usual topic for a post but I was here with my wife (honestly). The two young ladies working on Friday evening could not have been more helpful and friendly. We also kept them beyond closing time and they were too polite to mention this. Thank you both.”

“Best customer service I have ever experienced. No other company compares to their customer service. Their online staff are amazing too. I have ordered 2 items from them and due to my misjudgment, both items turned out to be large. It was the easiest most convenient returns process ever. I received an email saying my wish is their command and had clear instructions how to return items for a refund. Within 3 days my money was refunded. You guys have gained a customer for life.”

“Lovely friendly staff. Went to return a dress I purchased online but didn't realise as I paid through Amazon I had to return direct to them To save me returning home a lovely member of staff packaged up the item in their returns bag so I could pop over the road and return it via post office. Wonderful Customer Service.”

“Super shop for school uniform great service, will use this shop more often”

“Been a customer for over 3 years and love the products. In store customer service is very good and they do look after you and know what they are talking about.”

“Really good selection of clothes, nice and tidy, even their sale rails. Staff are friendly and helpful”

“It’s now under a very friendly but professional new manager and great staff. They’re a world away from the lazy and rude old manager and staff from back in October 2022. A real refreshing change of attitude. My family will return a few more times to shop now!”

“Lovely team and products. I bought a present for my son and the sales assistant offered to wrap it for me at no extra cost. I was really impressed!”

“Low key, fantastically crafted clothes pretty much sums up this english brand. Clothes made in blighty too. Staff very helpful and courteous, will come here rather then shop online next time”

“Great customer service today.. wish I could remember the name of the guy who helped me.. but thank you :)”

“We have been attendant today by Mr. Darren. We just came to find a whole suit for my boyfriend as we have to get married in two weeks. Before to arrive I was checking shops in Google maps and we decided go to Moss Bros, the shop was very tidy Clean and orderly. You could find everything perfectly and the price well exposed. Darren asked us what we were looking for and he immediately started making measurements for my boyfriend. We found the suit we liked. The boy also worked on the arrangements of the suit.Many thanks.”

“I went to buy my wedding suit from the bluewater store. Was really looked after. Sandra Jandu was amazing she help me pick the perfect suit for the big day. She went above and beyond to ensure that all my ushers suits were ready and available even if they weren't directly available in her store. Thanks again for all your help!”

“Really cute, different and special stuff! Amazing for presents, quality appears good! I will be back when I’m in the area!”

“Love this kids clothing store! Their clothes are gorgeous and fantastic quality! Really friendly staff and very decently priced for the quality”

“A lovely, bright and well organised shoe store. Absolutely packed-tight with shoes. Amazing staff - especially Stephanie! Don't bother with the Nike Store next door - just do the Schuh!”

“Very quiet, floor sales people are nice. Everything was in order and well displayed and clean but the manager is way to tense on the staff and how the shop floor was being run as if it was a busy day and everything was out of place but it wasn't. Maybe he just needs to chill a bit. We went home with a pair of school shoes both me and my daughter were happy with and I know my daughters feet are in good hands.”

“Excellent customer care! In particular, Louise (sales manager at the Westfield Stratford shopping centre). She was friendly, patient and helpful!”