Medical in Hounslow

“Nice to pick up some last minute medicine and travel essential before long flight!”

“Amazing”

“Today I was trying desperately to find calamine lotion as there is a big outbreak of chicken pox and there is a shortage of calamine in the uk due to someone buying it all and selling the bottles on eBay at £50-£80 a bottle , I went to this pharmacy who didn’t have any but the empathy I received from the staff really touched me , while I was there a customer went home to get me some that she owned , to the lady that came and found me to tell me , god bless you ! And to the lady who went home to get me some I am in your debt ,a complete restored faith in humanity from this group of ladies , thank you soo much xxx”

“Poonam is fantastic her customer service is amazing excellent and beyond. With out her the place will not be the same. She works hard without her the place will fall apart. Please give her more credit.”

“Very pleasant”

“Nice quiet little establishment. Super helpful pharmacist and curtious staff... Never gave to wait long to be served, they offer a delivery service too if you can't go in to pick up your medication (ask or call for details) it's my preferred chemist, so my prescription goes to them anyways. If you need to call for advice (and don't fancy the wait for NHS direct advisors) I'd give it a try. The advice is practical, informed and professional.. Well what's not to like huh?”

“Efficient and welcoming. 10 out of 10.”

“They're the best pharmacy I've used in the London borough of Hounslow. The staff are always extremely polite, courteous and friendly and go out of their way to help their customers. When using other pharmacies I often struggled to get certain hard to source medications and was left to call round pharmacies myself, or just go without. But the awesome Pharmacists at this pharmacy do all the calling for me, even contacting manufacturers to try and get my items. They even go over to the pharmacy to pick up the paper prescriptions for controlled medications, so we can order our repeats online and not need to worry about needing to fill in a separate paper version and then go and pick it up by hand etc. It's all done for us. 10/10 would recommend!”

“Probably the best in London, very proffessional, efficient, caring, clean and friendly.”

“Very friendly caring old fashion service. The chemist is always willing to listen & offer helpful advice.”

“Great new dental team at The Ivory clinic now. Very professional and friendly. Found it easy to book appointments as the receptionist was so helpful. The standard of work by the dentist was excellent. My daughter had chipped her two front teeth and it was very noticeable, yet when the dentist had finished, it was invisible. From the colour match to the actual finish, it was incredible!! Would definitely recommend.”

“Got my Autumn Covid-19 Vaccine here, lovely staff & superb young woman who administered the jab.”

“Polite staff”

“Good service”

“The staff and overall cleanliness of the store are of a high standard. Highly recommended.”

“Very helpful staff and the pharmacists have a wealth of knowledge. Is my pharmacy and all the staff are always smiling and greet customers with a warm welcom 5star”

“The surgery has been improved significantly with new management and better services provided by the staff that work there. I recently went to the surgery and was surprised by how well maintained and inviting the atmosphere felt when you first walk in. The staff were very friendly towards me and there wasn't any delays at all. The facilities were beyond my expectations and I was certainly not expecting it to be so luxurious. Everything went smoothly and efficiently from the moment I walked in through the front doors of the surgery up to the point of getting a prescription. I highly recommend this surgery and I appreciate the excellent service provided by the staff there upon my visit.”

“My family & I can not fault this Surgery.All staff are helpful,cheerful and explain things thoroughly. If we have any query there is always a good explanation. The care that we receive is excellent....been with this surgery a very long time have seen regular GP and locum staff. All amazing......”

“I have been with this doctors surgery for the last 18 years. My personal experience has been an excellent one. Let's firstly talk about the receptionists. Specially, Manjit, Daljit, Jazz and Angela! These ladies here are patient, calm and really listen to everything I have to say. I have never had any issues with them. The book me in quickly when they can, if there is a cancellation I have been called to see if I would like to take it up. They are really holding the Fort there considering how busy the phones are and how many people turn up into the surgery they are doing a great job and this shouldn't go unrecognised! When I see them they are always smiling and I even get a wave too. I feel happy within myself just seeing them and they make you feel happier when your not doing so great. This is small but plays a big part. I have seen people speak rudely to them but there is only so much they can do (even though they go above and beyond) and it's up to the public to be understanding to this, they are trying to do their best. There are 3 doctors, i am usually able to get an appointment with one. If there is a wait they will always fill you in wherever possible. Emergency appointments can be a struggle but that is an issue everywhere. You may be waiting on the phone line for 20 mins but you will get through, sometimes I haven't been able to get an appointment but your issue is heard and recommendation is made. Overall docs are efficient. During covid everyone of my emails were seen to and actioned quickly. So far I'm happy staying here. X”