The Neighbourhood Vet
219 High Street, London SE20 7PP
Location & Phone number
219 High Street, London SE20 7PP, United Kingdom
About the Business
The Neighbourhood Vet is a renowned establishment located in the heart of London at the address 219 High St, London SE20 7PP, United Kingdom. As an established point of interest, this veterinary care institution is dedicated to providing the best care and treatment for our furry friends.
At The Neighbourhood Vet, we understand that your pets are an important part of your family. That's why we know how important it is to have a veterinarian who is well informed, highly skilled, and experienced in handling all kinds of pets. Our team of expert veterinarians and support staff are committed to delivering personalized care and treatment to each pet, aimed at ensuring their good health and wellbeing.
We offer a range of veterinary services including preventive care, diagnosis and treatment of illnesses and injuries, vaccinations, dental check-ups, nutritional advice, and much more. We are equipped with state-of-the-art technologies and facilities that enable us to provide efficient and effective veterinary care to our patients.
Our team of compassionate and caring veterinary professionals understands the needs of pet owners and the special bond they share with their pets. We always take the time to listen to our client's concerns and work with them to create a customized care plan that meets their pet's individual needs.
We take pride in providing a warm and welcoming environment for each pet and pet owner who visits our facility. Our team of experts is always ready to answer any questions you may have about your pet's wellbeing, behavior, or treatment options.
We invite you to visit us at The Neighbourhood Vet, where you will find the best quality care and treatment for your pets. Contact us today to schedule an appointment or to learn more about our veterinary services.
Photos
Hours open
Monday:
8:00 AM - 7:00 PM
Tuesday:
8:00 AM - 7:00 PM
Wednesday:
8:00 AM - 7:00 PM
Thursday:
8:00 AM - 7:00 PM
Friday:
8:00 AM - 7:00 PM
Saturday:
9:00 AM - 3:00 PM
Sunday:
Closed
Reviews
"The vets themselves are very nice, however the reception department is useless. We subscribed to the pet plan and were receiving our flea & worming medication for months, but the first visit cost us £65, £50 of which we were told we'd be refunded for signing up. We chased them for months and were told time and time again they'd pass it onto the finance department and nothing. We had to contact them with some frustration and only then they picked up that they didn't process our pet plan and that we owed them £90! We finally signed up (again) and kept being told that they don't have us in the system on the plan. Most things don't get processed in their system, so you always have to follow up a few times. Cancelled appointments are not processed. Reception will take their time to write emails whilst you're waiting in front of their desk without acknowledging your presence. Lots of hidden costs with the pet plan. If you book in for your free health check-up and they find something that needs treating, you'll be charged for that visit, negating the benefit of the free health check, but this isn't made clear up front. This looks nice from the outside, but you don't have to scratch very far to see the faults, we're looking to change vets."
"We're so glad we changed to this vet, everyone from the reception staff to the vets are so friendly and nice to deal with. You can tell they genuinely care about the animals, they always clearly explain treatment options and are transparent about pricing."
"Always friendly, I find these vets very reassuring and knowledgeable, and essentially, they are gentle with our pride and joy!"
"Update: Our much loved dog, Zulu, passed away this week at the age of 15. The Neighbourhood Vets were always there for him and provided superb care. They helped him to get to a grand old age and I will always be thankful to them for that. Great service, and very knowledgeable vets. They even offer coffee and biscuits while you wait, very glad they came to Penge."
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