Expert shoe care in London

“A special thank you to Jessica for being so helpful and polite.”

“Today I bought my first pair of sketchers! I was served by a lovely lady who was really helpful.”

“Massively impressed with customer service at this branch. I called in chasing a delayed delivery the lady serving went out of her way to help and I left with the boots I had waited over 2weeks for, at the online price and original order refunded. Thanks so much”

“I wanted to buy a dress to attend a December wedding in. I found the dress and a pair of shoes which I love but the lasting impression is the amazing customer service I received. I haven’t received service like that in a long time and it made the experience a genuine pleasure. This experience and service is something the internet can’t offer and sadly, a lot of high street shops are failing to provide too. Thank you Hobbs.”

“Cashier: 7905873 (sorry, I didn't get her name) was absolutely amazing! She went above and beyond with her service! Definitely a credit to Anthropologie. I worked in retail for over 18 years, mainly in Oxford Street, both Westfields and Brent Cross, as well as Knightbridge, so when I say the cashier was brilliant, I mean it! I was able to make a purchase and order what they didn't have available instore. Thank you!”

“Not my usual topic for a post but I was here with my wife (honestly). The two young ladies working on Friday evening could not have been more helpful and friendly. We also kept them beyond closing time and they were too polite to mention this. Thank you both.”

“This place is an absolute hidden gem. They have such a gorgeous range of clothing and accessories, and both owners know so much about fashion - you can tell they are passionate about what they do which is lovely to see. Amazing prices for such high quality items which is extremely hard to find nowadays. You could easily spend an hour looking through all the beautiful clothing, if not longer.”

“My partner bought a dress from Hobbs for her Grandsons Christening. She looked lovely and the quality of the dress was exceptional. I recommend their services.”

“The staff is really good helpful and the clothes are really good this is the dress I got love it”

“I have to say that the customer service I received from this company and in particular Mike was exemplary . I think you can only really tell how good a firm’s customer service is once you have experienced a problem and how they respond to it. I did run into a problem with delivery of my order ( Royal Mails fault ) and Mike could not have been any nicer or more helpful in trying to sort out something that was absolutely not their fault. He did his utmost to sort it out and even though they no longer had the item in stock themselves to send a replacement , he went out of his way to speak to the suppliers and then tell me where I could get hold of the shoes I wanted so my daughter wasn’t left without her Xmas present. I would absolutely recommend this company and would not hesitate to order from them again”

“Lovely team and products. I bought a present for my son and the sales assistant offered to wrap it for me at no extra cost. I was really impressed!”

“Young Salesperson, Yahyah, absolutely wonderful. Patient, helpful and attentive. He helped me order the correct sizes and suggested styles. Excellent store.”

“Good quality shoes for good prices. I've tried numerous slightly cheaper shops but have now come back to Clark's as quality is best here. The staff are also much better than any competitors, polite, helpful and always happy to help with a smile.”

“I do have to say that the employees are super friendly and actually very helpful and caring. The employee who helped me And Served me her name was Guenda she's a very lovely and a very kind person. Thank you very much Guenda for helping me and serving me. If any of you need or want to buy shoes go that store because the employees are very friendly, helpful and caring.”

“Clarks really came through for me today- returned a pair of school shoes which were purchased in February this year (unworn, hadn't even come out of the box and had receipt still) and they happily allowed an exchange and partial refund for the difference. I was seriously impressed by this, and also the service I received from Andy, who went hunting for size 8s for my son.... and actually managed to find a pair my son liked! Thumbs up all round. Top customer service.”

“A good size store with a huge range of shoes for all ages. There are enough staff so there's usually no waiting around for too long. The staff are very helpful and friendly. There wasn't an issue with stock as they seemed to have most sizes in the different designs. This store is on Gallions Reach so there is a huge car park and free parking.”

“I was so grateful to see this Daddy chair. Nice little touch for man like me that love shopping with the Misses.”

“Excellent service ,very helpful, yes they can be a bit pushy, but the cloths are very good , i visit once a year and find things i like,”

“I love All Saints. One of my favourite stores in the UK for my casual mens wear. Good quality and reasonably priced in my opinion for what you get. I love their range of jackets and merino wool range as well as their hoodies. Good service as well. They also have some good sales so worth waiting for these. The only thing I'm not to keen on is their hawai style range but only because I don't think it's for the UK weather. More for Miami.”

“I absolutely love Ted Baker and they are my go to designer brand for years now for formal wear mostly but I also love all other Ted Baker clothing. They are a designer brand who are not incredibly expensive and they have minamilst designs (I do not like showing off with designer or if I'm wearing something expensive). This store is very clean boasting an elegant, modern design. The ligthing is excellent and there are mirrors well laid out throughout the store. The customer service here is brilliant and the staff were very friendly and helpful. They were professional and the quality of the clothes are represented through their remarkable customer service. There is clothes for men and women here mostly but with a small selection of children's clothes. However, clothes can be ordered online and collected here through Click and Collect services which are very reliable! There is a great range of accessories such as men and women perfumes within the store. I absolutely love Ted Baker and they are really good for birthday gifts! I am a huge fan of their shirts, t-shirts and polo shirts as they feel very luxury and extremely premium! The fit and quality is amazing! Overall, I highly recommend that you shop here for clothes especially for a payday treat!”

“Polite staff, good quality products at low prices. Every visit I make, I always come out with something new.”

“I am now a convert...best selection of boots that I personally like... Prices are fair . The assistance was just perfect.. Nice shop and I will be back for sure”

“Love their shoes, the fit is amazing. Make my feet look he best. Also very comfortable high heels which is rare. Very stylish and great quality materials. The Sale prices are an absolute bargain! Got 2 pairs and a bag today for a fraction of the original price. Very happy with staff too. Always kind, polite, helpful at both the Marble Arch and the Westfield Shepherds Bush branches. Brilliant experience every time.”

“My mother has been been a customer of Foot Solutions for a few years now. She has advanced arthritis in her feet, and has always been extremely impressed with the quality of service and products that they offer. Maria, who works there, has always been incredibly helpful, understanding, and kind. She goes above and beyond to make sure that the inserts fit perfectly - even allowing us to come back several times for adjustments at no extra charge. The arch support might seem expensive at first glance, but the level of service and expertise that we have received from Maria and the rest of the team at Foot Solutions make it well worth the investment. I highly recommend Foot Solutions to anyone in need of high-quality, custom arch support.”

“Good quality shoes and boots at a knock down price.”

“Excellent professional service from Beatta. I am new to running and I came for a gait analysis. She really took the time to explain the differences between shoes, give tips on my technique and find the perfect shoe for me. You can tell she is very knowledgeable. I should also mention that I had this excellent service despite the store being very busy. In the end I bought a pair of shoes that I am very happy with, from their online catalogue. I recommend this place.”

“Went to store today to buy a new make up brush (customer service online so slow and lacking details that was out of return window for being faulty - 2 stars to them) But I was helped in store today by an amazing no7 assistant. He gave me some guidance and support, and wasn't offended when I said it was great to see but I was ordering online (as online provided discounts). That young assistant is definitely an asset to your brand and your store.”

“Super service by staff. I managed to get all the items I was looking for at a good price.”