Foot Solutions

"My mother has been been a customer of Foot Solutions for a few years now. She has advanced arthritis in her feet, and has always been extremely impressed with the quality of service and products that they offer. Maria, who works there, has always been incredibly helpful, understanding, and kind. She goes above and beyond to make sure that the inserts fit perfectly - even allowing us to come back several times for adjustments at no extra charge. The arch support might seem expensive at first glance, but the level of service and expertise that we have received from Maria and the rest of the team at Foot Solutions make it well worth the investment. I highly recommend Foot Solutions to anyone in need of high-quality, custom arch support."

"WOW - strange and VERY expensive experience. Visited to get some help with our daughter and sore feet and cramp. The store was empty but the assistant was reluctant to help as we didn't make an appointment. She watched my daughter walk in her socks for 30 seconds and then recommended another colleague come and look - they both noticed an irregularity and suggested a pre-moulded children's insole to be placed inside her shoes (Peapod Junior), they didn't have the exact size but the one larger did work in her shoes. The cost was a whopping £50.00 and the local residents discount (as advertised) wasn't available on that product. So - first off, my daughter (and ourselves) are very happy and the insoles do seem to work as hoped. However, in searching to find a second pair - so we don't need to swap around so much - I discovered the product retails on most websites for £12-£15 (and less than £10 with amazon)....... now, I am prepared and willing to accept a reasonable markup for the assistance and I do like to shop local. BUT - the other retailers are also making a small profit - but the additional £35+ profit I find extreme. SO..... my advice is - go and seek their advice and then purchase elsewhere - and tell them that is what you are doing! Then perhaps they shall change their pricing and we can return with more confidence."

"Been wearing my custom arch support insoles for a few weeks. They were pricey - but my feet don't ache now. Also bought a pair of supportive shoes that take my custom insoles - again pricey, but good!"

"Came to this shop on last Saturday and bought a pair of shoes, walked out with them for that day and foot got scratched. Came back for an exchange or return but being told by an assistant called “Royal” (if I spelled it correctly) by common sense on return policy that I need to call the shop again on Saturday to contact the exact person to explain the issue, and then coming next Monday to discuss with their shop manager who’s on vocation currently. Everyone’s time is precious, and this is a shop which supposed to offer products for comfortable walking. Instead, their products caused my feet to bleed and extra working time several times to resolve the unhappy purchasing experience."

"Was no sooner in the door when was confronted with ‘do you have an appointment?’ Was taken back as had browsed before and bought shoes. I enquired whether I needed one and was told I did. I then left and purchased boots elsewhere. Very odd way to encourage customers to your shop even if you do need to book an appointment when requesting a fitting. May wish to reconsider how you look to welcome people."