Contemporary style modern amenities in London

“Great hotel in the heart of Shepherd's Bush. Close to everything including the market, the restaurants, the grocers and the massive Westfield shopping centre”

“Eric and Julia have been an incredible help! They assisted my family and me throughout the booking experience as well as the check in to checking out nearby locations to visit. We had an issue with a payment error and they immediately took action to resolve it. Eric help so much by translating and accommodating my family with any issues. Julia is very attentive and is always happy to answer any questions we may have! Truly an incredible staff!”

“Used to have spa and swimming experience with their London Branch and catering experience with their Milano Branch. All good and nice places to spend nice time.”

“Another fantastic stay at the beautiful Rosewood London. All staff go above and beyond to ensure each stay is memorable. I cannot speak highly enough of this hotel and its team. Superb location and local amenity. All the finer details make this stay feel completely luxurious. Thank you especially to the lovely Lara from reservations who was just wonderful.”

“Lovely stay at a lovely quiet hotel. The staff are all very welcoming and helpful throughout the stay. Hyde park is just 10 steps away. A lot of dining options around the area. 25 min walk to Mayfair.”

“It's definitely a place to recommend. It's a very clean, powerful shower and good air conditioning. Location is a plus. Mo was great in the bar. Cara was super entertaining and remembered me from my previous stay.”

“Stayed here on my travels for work. The check in/out process was convenient and staff were helpful and efficient. Brick Lane is a very lively street (perfect if you love Indian cuisine!) and our room was right at the front - we didn't notice any noise at all. The rooms were cleaned to a high standard and I got a good night's sleep on a mattress far nicer than mine at home. Small note that the bed was very high off the ground because of storage built into the bed frame. Not an issue for me but worth mentioning for anyone with restricted mobility.”

“Every part of our stay was exceptional from start to end! We were warmly greeted at the front door where our luggage was taken and our car swiftly valet parked. Staff at reception were all friendly, warm and welcoming and we were offered a larger room or one with a view. (We chose the view!). Our room, on the 12th floor, had a gorgeous view of the Elizabeth Tower, London Eye etc. It was spotlessly clean and the bed was super comfy. Breakfast was delicious with a good selection. (Items like Eggs Benedict do attract a surcharge, but fair enough.) When we checked out we decided to leave the car parked for a bit longer while we went shopping. As with everything else, that request was met with a smile and a friendly, positive reply. We were truly sad to leave and will definitely be back as soon as we can. Why this isn't a 5 star makes no sense as the ones we've stayed at, Intercontinental included, can't hold a candle to this gem!”

“Tobias & the staff at Dukes London were absolutely amazing. Traveling from the USA to London they made every moment at this hotel convenient and enjoyable. They were incredibly knowledgeable and accommodating. They made my trip to London so amazing with great suggestions & directions I felt at ease.”

“Our stay in London was wonderful and Sanctum played a big role in that. The concierge team treated us with care and respect, the cleaners did a wonderful job, and the rooms were perfect. Overall, it was a fantastic experience.”

“The hotel was great and very convenient. Relatively new and that shows. Everything in perfect condition. Nice size appartement which was easily kept at a nice temperature. The biggest plus was the great staff at the reception . They were so friendly and helpful. That made the real difference.”

“Excellent hotel, really charming building, comfortable rooms with everything we needed. Whole stay made easy and so enjoyable by the super helpful and friendly staff. Felt so welcome and nothing was too much trouble. Breakfast was delicious, eggs that I will never forget! Two minutes to the Albert Hall, 5-10 minutes walk to the V&A and Natural History & Science museums. Worth every penny! We ll be back.”

“Spent the night in the hotel before flying off to Athens. There is a covered walk to Terminal 5. Maria the receptionist greeted us and was so welcoming, friendly and professional. We checked in and checked out fabulous room. King-size bed, shower cubicle and separate bath, towelling robes and slippers. Loads of extras, natural loofah scrub and Balmain toiletries. We had breakfast the next morning and there was everything you could wish for. Highly recommended. It's not cheap but a perfect way to start your holiday. View of runway, room very quiet.”

“The hotel was great, it looked stunning, the staff were super friendly. The place had amazing lights, the shower had button that let you see through to the hotel room which was funny. We loved the pool and Sauna. They have parking which you have to pay for and the breakfast selection was incredibly tasty and a great selection. Anna was really kind to my daughters. Thank you for letting us stay, it was really fun & we had an amazing time there.”

“The Ealing location was amazing room was clean and the staff extremely friendly. My sons and I were traveling over for a football match and in the chaos I had thought I booked the Wembley Ibis. The staff there kindly held our bags until the event was over. Was thankful to know our bags were safe while we had fun.”

“Rooms were adaquate for what we needed. Its not a high end hotel but a large bed maybe a super king, so plemty of room We were in loft room had a quirky ensuite door but worked very well. There is a mini fridge in room nothing in but to use for any items you need to keep cool and fresh Also a mini safe, we didnt use this Was warm and clean and great located my sheppards bush station literally next door”

“Had a lovely stay here recently in a twin double room. Hotel has a lot of character, looks the part for the area and is well located for local venues. Room was clean and tidy and well equipped with a decent size TV, room fridge and other expected amenities. Staff were very friendly and a pleasure to talk to. I would be happy to stay here again in the future.”

“Very lovely, comfortable and neat room down to the towels! Pleasant welcoming and helpful staff. Great location about two minutes walk to the bus stop and train station. Delicious, mouthwatering and affordable meal in a very clean and hygienic restaurant. I'd place great emphasis on the pleasant and welcoming staff (Malika, Gennaro, etc.) I came in contact with. The staff is the major reason why I'd definitely stay here whenever I am in the area.”

“It is a scenic neighbourhood and has been recently cleaned. The nearby Boardwalk Place is a haven with best security and it is maintained to good standards. Despite not staying in the hotel, I can imagine how beautiful the views must be from Fraser Place.”

“Stayed here whilst working nearby. Hotel has a very grand entrance/foyer. Room was fairly spacious and had everything we needed. Was a bit of a maze in the hotel, with lots of corridors. I went for a bit of a wander and there are lots of function rooms situated to the top of the hotel. When we stayed it was quiet so we had a good nights sleep. Staff were friendly and helped when our key card stopped working.”

“By far one of the best hotels we have stayed in! Attention to detail A☆ guests will be treated with a warm friendly atmosphere from all staff and the rooms are lovely with everything you could possibly need & very clean! Very well maintained hotel with beautiful decor & wonderful facilities. Breakfast was very good with amazing choice & an all you can eat buffet for an extremely reasonable price! Would highly recommend this hotel especially if travelling into London for business or pleasure :)”

“The staff are amazing. Stayed at this hotel for 8 days over the new year holidays with my 12 year old. Special thanks to Madalina, Abbas, Christina, Kinga and the team for making our stay a most memorable one. Fabulous ambiance. Suitable for both business and family visits.”

“Dear Moxy, I was a guest in your hotel in February 2023 and need to say, it was a very good experience. We had some issues with our room which the very polite team immediately solved. The hotel is really recommendable and is at a perfect location, there is a tube station which is 3 minutes away as well as a shopping center and much more. It was really worth it, keep up the good work. Thank you! Cheers Stefan”

“The entire experience in the hotel was fantastic, nothing to complain about ! Rooms are quite comfortable, spacious and well equipped (even with a kettle and accessible plugs for 'European design'). The location of the hotel is excellent: a few kilometres from the center of London and a train station in 1 minute walk away . The professionalism of the staff is also to be highlighted. We have made our check-in with Harris, who in a very smooth and didactic way gave us the most important information about the reservation and facilities. The Housekeeping team is highest quality as well; the room was in the best condition as possible when we arrived, and the cleaning service the day after was successfully completed. We also really liked the fact that the workers greeted us when we passed each other in the corridor. It is something that seems to be unimportant, but I think it does matter and you do it ! Finally, the bar has a long and diverse menu of food and drinks to offer, and they have the possibility to deliver in room. The girl who was there when I went to have a drink was quite pleasant in her guest treat and efficient doing her work. Congratulations to the whole team !”

“My girlfriend and I came here to have afternoon tea for her birthday. Wow what an amazing experience! The hotel it’s self is beautiful and the staff are incredible. Very kind, accommodating and more than happy to help. My girlfriend and I was speaking amongst ourselves about the fact it was her birthday and before we knew it one of the staff members brought out a lovely slice of cheese cake topped with fresh strawberries and strawberry drizzle, the best part it was complimentary from the hotel. A lovely staff member offered to take some pictures for us as we were leaving. Simply a great time and good old fashioned good customer service. Thank you guys it was lovely.”

“This hotel is great! You can walk everywhere, the rooms are very clean and bright and the gym was excellent. Loved that there was a second floor restaurant and ground floor dining option and coffee shops/grocery stores nearby to grab small items. Only complaint would be the hallways are extremely dark.”

“This is an incredible hotel! The underground style of the hotel is lovely and they pay attention to everything! The staff is lovely and attentive to details, and they are very welcoming. I strongly suggest for people to come here, and if I have the chance to come back to London I will make sure to come back here!”

“Simple accommodations in a great location. A short distance from Stamford Bridge. The pub on the first floor is spacious and lively; the breakfast is large and delicious. And the friendly staff specifically Eduardo, super friendly and attentive, takes this hotel on top. I'm definitely going to stay again”