Classic clothing in London
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● Closed“Excellent customer service - I'd say some of the best I have had in a VERY long time - if not in all time. The lady serving me was extremely knowledgeable, knew her stock and what would go well together. She was able to accurately size up my son at a glance, and recommend the best accessories. I spent a lot more than planned, but left feeling very content with what I purchased.”
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VICKY's
● Closed256 Yeading Lane, Hayes UB4 9AX, United Kingdom“Best service ever we had there they love everyone like family person”
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Gerrards
● Closed“Bringing inner-city cool to this trendy suburb is the fabulously stocked Gerrards; a family-run, independent womenswear boutique. With over 15 years on the high street, owners Nancy and Paul have continued to innovate with new collections, brands and departments. Showcasing a diverse range of handpicked labels from small local designers to more established brands, you'll discover a mixture of unique finds, hard-working everyday basics, covetable classics and desirable gifts in a relaxed and welcoming environment. The boutique is known for it's friendly, unrushed service with styling advice on tap should you wish. New to Gerrards is their exquisite lingerie edit, where shoppers can pick up beautiful underwear in the most luxurious and tactile materials. All the team are expertly trained to provide bespoke fittings. You'll also find a tempting gift section with fabulous treats such as Ortigia fragrances and locally made Parkiminster candles. Nancy is the boutique's buyer and is constantly on the lookout for newness, "ensuring that there's always something fresh and exciting to discover in the shop." -Review by Surrey Frills”
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Phase Eight
● Closed“The sales assistant Fran was absolutely amazing! Very patient and helped me pick the right dress. Thank you!”
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Linea Fashion
● Closed“Incredibly helpful staff and they carry a good amount of items I simply cannot find anywhere else, namely some Matchless products that are discounted significantly from retail price! I live in Canada and I’ve received my shipments in incredible time. Whilst the U.K. is certainly known for its clothing brands, it is outlets like this that make obtaining fine products a great experience.”
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Budwals
● Closed“Best customer service I've personally ever experienced. Staff seemed to care a lot about what I wanted and had good knowledge of the style I was looking for (I'm 20). They made great effort to find me the perfect pair of quality jeans, gave opinions etc and did an amazing job. You really don't come across customer service like this anymore in retail. Big up to this shop. A very happy customer here.”
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UNIQLO 170 Oxford Street
● Closed170 Oxford Street, London W1D 1NQ, United Kingdom“First time visiting Uniqlo, had all of my questions resolved and was fortunate to get assistance from Roxana who understood my woes concerning how to prevent my recently brought items from being soaked by the rain. Roxana listened to my issues and went in search of a solution to only return will a solution that allowed me to gracefully return home without having my items drenched by the weather and the excessive rain today. Roxana could have denied me a solution but she went over and beyond traditional customer service to provide me with the ultimate customer experience and left me with a positive view of Uniqlo ensuring my return. Thank you Roxana your assistance and taking time to listen you are truly an asset to Uniqlo.”
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Weekday
● Closed“Didn't know this shop but the coat I bought its amazing and the prices really reasonable.”
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UNIQLO Bluewater
● ClosedDartford, Greenhithe DA9 9SR, United Kingdom“Dispite NEVER having the collaborations I'm after, the quality of the stuff from this store is next level. Have to recommend to anyone who somehow hasn't been to one yet.”
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River Island
● Closed“Samira (Sam) from the river island Romford store was very helpful in my recent purchase. She looked up the right sizes online and backstore and with her help I got my perfect beige jacket... best regards Archana Nehra”
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Moss Bros Wembley
● Closed“Excellent customer service today, all members were very patient and helped throughout our time in the store. Couldn't thank them enough for helping me and my family. Great suits for great prices too.”
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Copperfield
● Closed“Great customer service and loyalty discount together will some great clothes!”
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Ted Baker - Bentalls Kingston
● Closed“Good place to shop when the sales are in. Clean and staff friendly.”
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Tommy Hilfiger
● Closed“Thanks to Marie i ended up with a complete outfit.marie is very nice, very welcoming friendly assistant you dont find many assistant like this anymore she made feel very comfortable and confident in something that i would not normally wear. She definitely a keeper she a credit to them....... Thank you marie for your assistant Ps i got loads of compliment on my dress it was a good shout”
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Boggi Milano
● Closed“Great client experience. Great experience. Very good products. Very friendly and supportive Team. Boggi remains my favourite sartorial Italian brand. And the Sloane Square store is the top!”
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Charles Tyrwhitt
● Closed“Went into the store on the 24/11 to get a suit and shirt for my son’s wedding, I never normally wear a suit. I was served by Chris R, I could not fault him, great customer service. He took a great deal of time making sure I got a jacket that fitted properly (different size than I would have got, he explained how people get the wrong size), I was in-between waist size for the trousers, so he arranged for them to be adjusted by them, they have just arrived at my home and fit perfectly. He also knew what size shirt I needed, and I tried on one to make sure, I have short arms and have never had a shirt that was not too long in the sleeve before, he suggested the colour which I would have picked and finally we decided on a tie to match the suit and shirt. I think he was trying to wind me up, have a bit of fun, with a suggestion of a bright orange tie. 10 out of 10 for Chris’s service and knowledge.”
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I & A Fashions
● Closed“Staff friendly and are willing to deliver school uniforms to your home/school. I always find something to buy for myself too. Fashionable clothes which are reasonably priced.”
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Hawes & Curtis Cannon Street
● Closed“Fantastic sales advice and service by Des. I needed a dinner suit quick and although the size in stock wasn't quite right, it was no problem. It was to be tailored and adjusted, ready for the same evening, the fact he had to call in a favour from his local tailor, Des showed me he cared enough. It was discounted too as it was during the sales, so I was very glad I walked in to this store and not one of the local competitors.”
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Leonard Jay
● Closed“Had a great day today choosing suits and shoes at the Newgate Street branch of Leonard Jay. Sales manager Alfie was very helpful, knowledgable and courteous. The suits are very varied but with Alfie’s help I chose three that I am very happy with. Off the peg with some minor adjustments and I have some great fitting suits. Very good value for money and an excellent service. What’s not to like? Thanks Alfie. I’ll recommend you to my friends. It’s all in the service! And the fabric, which is very nice indeed. Am a happy customer. I’ll be back in future.”
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Charles Tyrwhitt
● Closed“A absolute pleasure to go here. I must say Joshua was outstanding. This gentleman, was relatable, knowledgeable and completely willing to do -(what a lot of similar stores currently don’t ) genuinely help and leave customers satisfied. I truely recommend him for some sort of recognition, as great staff like that are honestly irreplaceable. They represent the brand and why this is a high quality store. Thank you again Joshua.”
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Superdry
● Closed“One of my favourite clothing chains now located in Stratford City Mall. Excellent stock, friendly staff. Always ask about any sale items. There usually are some and, I often buy something even though I may not have planned to initially. It's on the ground floor and right next to an entry door. Easily accessible.”
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Tommy Hilfiger
● Closed“Absolutely stellar sevice. We were looking for an unusual size and the staff member who helped us was super helpful - she went into the stock room probably 4 or 5 times to find things for us! Thanks very much - I'll be back to find awkward sized jeans for myself next time!”
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Trotters
● Closed“Went to Trotters today to buy our son's first pair of shoes. The staff was lovely. The lady whom we dealt with was really helpful and friendly. She gave us some good advice regarding kids' shoes and sizes. There was a sale on and we managed to get a great pair of leather shoes for our little boy at a really good price. He certainly loves his new shoes. The shop also has a nice selection of toys and clothes. We will definitely go back when we need new shoes or when he needs a haircut.”
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Clarks
● Closed“We love taking our son when he needs a fitting / new shoes! Thr staff are friendly and helpful and the fitting service is brilliant. Lovely range of baby / kids shoes.”
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Clarks - Lakeside
● Closed“Good Service and Responsibly price. Thank you Becca, kind & Courteous. I will return. Trainers are Fab.”
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Clarks
● Closed“Popped in here looking for shoes to wear to a wedding. Victor was great and knew alot about the items available or in stock. He was amazing and I would definitely go to this branch again. Thank you for a wonderful experience.”
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Clarks
● Closed“I came to buy shoes for a wedding but wasn't quite sure about the model and size. Miss Moirum went above and beyond with the service - she was very friendly and helpful and checked for all the models I was interested in. I appreciate her patience as I was trying on quite a lot. She also gave me advice about the shoes and recommended me a handbag. The shoes I purchased in the end I'm very happy with as they are elegant and comfortable.”
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Russell & Bromley Ltd.
● Closed“Amazing customer service; Great team! Brilliant selection and awesome price. 10 out of 10. A big thanks to Anthony who took time out to help with selecting some items.”
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