Holiday Inn Chicago North-Evanston, an IHG Hotel

"Stayed at this hotel, was incredibly patient with them. They required a $50 deposit in which they claimed to release back to my account. Called the front desk lady, just a ghetto person, this morning after several days of waiting for the $50 to hit my account and it still hadn't, the gront desk lady hung up on my face will be filing an official complaint."

"Very nice hotel. Reasonable prices, high quality rooms-recently renovated. Close walking distance to lots of food, shops, and upscale dispensary. Breakfast served here better than expected. Thank you for an affordable luxury stay!"

"Been staying here for a few days, most employees are super nice and give awesome service, one was a little rude. But I also work in the tourism industry and I know some days are also hard on us. Overall this place is perfect and has reasonable prices."

"This was our second time staying here and it was terrible the staff is so rude and very lazy. The kid that works in the front that answers phones has a major attitude and is so lazy. We ran out of tissue and asked nicely for more he snapped at me. The water was cold the first room we stayed at they switched us but anytime I asked for something nothing but attitude . They never cleaned our room not once we stayed 6 days too until I asked the housekeeper myself I had asked the front hotel lady and she said she would get someone to but when we got back nothing was done. We’ll never stay here again. The area is nice but the staff have ruined this place. The first time staying the staff was super nice! They must of got new staff they are young, rude, lazy, bad attitudes need to get new staff ASAP!! The only one that was nice was the housekeeper when I asked for the room to be cleaned. Laziest staff I’ve ever seen at a hotel do not recommend at all. They also need to deep clean the room the walls are all dirty had like old food on one. But that’s what happens when young lazy kids run this place.They would get zero stars on room and service but I had no choice but to put one."

"Room was old, and the cleaning staff really needs to clean the rooms not just fake it. In the bathroom (which I ended up cleaning with bleach that I had) had long black hair and a used package of face scrub in the shower. The room smelled of mold and just could not get comfortable. I stay all over the USA and I mainly stay at holiday inns. Now I know these are not four star hotels but a bit of pride in your rooms go a long way I feel."