Major Service Center

"Mike knows his stuff! Has my old 68 F100 humming again!"

"After another shop told my father that his truck had a blown head gasket and it was better to junk it. Mike and his crew diagnosed it as a couple bad coil packs. Had it fixed in no time My dad won't let anyone else work on his truck now."

"I ordered tires from simpletire.com on 10/16 who listed Major Service Center as one of their authorized tire installers. I had several choices for tire installers in the area that were authorized by simpletire.com but I selected Major Tire Center based on reviews on Google and Yelp. So I set my appointment to drop off my car for 10/22 (taking off a day of work to do so). I received a text in 10/18 that my tires were shipped to Major Tire Center and await my arrival for my install on 10/22. Great! Everything was in order and all I had to do was show up on my scheduled appointment date. I arrived at Major Service Center on 10/22 around 8am. I advised the man who was in the front office (probably Mike based in previous reviews) and said that I was there to drop off my car and had tires delivered there for my install. He said that he hd no idea what I was talking about . He said that He has no idea why Major Service Center was an authorized installer for simpletire.com and they were probably listed only because someone else order tires and had them sent before. He said that he didn’t have the machinery there to assist me and basically that it’s his problem and didn’t want anything to do with it and wondered why tires were even shipped to him. He said that he only installs tires that he sells. He was curt, ornery, acted as if I was an inconvenience, no apology, no empathy, and horribly unprofessional. So my tires sat for at least a day or two in his shop and he didn’t call simpletire to inquire why he received tires from them? You didn’t call me - as a potential client to tell me that you didn’t have the equipment to install my tires? You couldn’t recommend a business that could? What (possible Mike) failed to realize is that I work for a living researching, analyzing, and managing ways to retain customers and find ways to make my clients lives easier with the product I work with. A company is only as good as the way that they treat their customers. Even though (possible Mike) couldn’t help, he could have referred me to a business that could assist. He made the decision not to have me back as a customer. My recommendation is not to do business with a business with a “too bad…not my problem” attitude. Chances are, if they make mistakes or if you have a problem with their services perhaps, they won’t make it right and/or send you home with a bad taste in your mouth."

"I have a friend who suggested Mike at Major Service center do the alignment on my vintage Mustang. I’m very happy I took the suggestion and took it here. Mike was great and was very knowledgeable about the car and did a great job at a very reasonable price. The shop is clean and tidy yet very busy, makes you feel better that you’re dropping your car off at a place that has standards. We will be back."