Lost Mountain Express Lube

"I’ve been a customer here since 2013. A co-worker referred me to Lost Mountain Express back then when I had trouble with my Honda. I really lucked out because the owner Brian actually has over 30 yrs experience working with Hondas. All the mechanics are professional, knowledgeable, and will honestly explain your vehicle’s diagnostics. And they don’t rip you off or treat you like a fool just ‘cause you’re a woman. This place is a blessing and hidden treasure."

"I've been taking vehicles here for oil changes and emissions for years. They used to act like they cared. Had an oil change yesterday. Sat in my vehicle and watched under the lifted hood as the tech did absolutely nothing other than put in new oil. He brings me my receipt and all the 14 items state "CHECKED". As he hands it to me, he asks do you need any of the other fluids checked? I'm like, "uhh, isn't that what I am paying for and what your receipt states that you already did?""

"My dad regularly uses this establishment for oil changes on both his vehicles. While out running his errands I stopped in to allow them to change his oil. While there the technician popped his head in and asked me if is your tire pressure light on? Of course I replied, no. I just had new tires put on the car less than two months ago. On the way home the tire pressure warning light came on. I finally got around to checking the pressure. All four tires had 36 psi after the new tires were put on and today all four were exactly 10 lbs pressure lighter. It all became very clear to me, now. He lowered the pressure in my tires by 10 psi and was checking to make sure he didn't let out too much to turn my gauge on. I asked for an oil change ONLY. I'm blown away of the audacity. My brand new tires riding around for two months without optimum tire pressure. Now I wonder what oil they put in my dad's car. I won't be back. That kind of shady business tactic is below the belt and have to wonder if it's because I'm a woman. You lost a repeat customer!"

"Amazing experience! They saved me a lot of money. Very very appreciative! Chris & Andy were great!"

"I just moved back to the area, it’s been about 5 years since my last visit here, but they were awesome then, and I was happy to see they still are now! I needed a serpentine belt replacement for my squealing car this time, so I stopped by Saturday afternoon not long before close to have them take a look and give me a ballpark figure before bringing it back on Monday. The 2 employees working were beyond helpful despite me going in at the end of their day - took a look, explained what to look for when those need replacing, even helped with a quick fix to decrease the noise until I could bring it back. Monday morning dropped my car off and Andy had it fixed up in no time! They do good work and the employees are truly good people, I can’t recommend this place enough!"