Bruno Air

"The only reason Bruno Air has so many positive reviews is that the technicians ask you to give them a good review so they can get bonus. Be sure to read news in January and February, 2019 about Bruno Total Home before using them I have had a terrible experience with Bruno. Do not believe that Louis Bruno cares about his customers. He would not take or return my phone calls. I wrote a negative comment on the Bruno Air Facebook page so I was blocked from making comments. When I called for a repair service, a repairman and a "salesman" arrived. I didn't realize this until later. We had lots of trouble with our new system that cost over $20,000. Most recently, a maintenance guy came out to check the system and said there were 2 items needed on that system installed by Bruno less than two years ago. Don't believe Louis Bruno when he talks about what a great businessman he is. No one on my street will use Bruno because they know how many times my new AC system had to be serviced. Communication is terrible at Bruno Air."

"I am the owner of a new Bruno air conditioning system. It was installed in my home by a very professional team of technicians who were able to listen to all my questions and explain anything I was concerned with. I have had this system for almost a year and have been very pleased by the service techs who arrive every six months for a complete check of the system which operates very much to my satisfaction. Doug, the tech who serviced the unit today, was very knowledgeable and efficient. Performed his work and finished in a timely manner. He was able to explain to me all the processes he completed and left me with my mind at ease. Bravo Bruno!"

"After getting the runaround from 2 companies and not getting even the estimates back from a third one, not even the courtesy call-back, I remembered about Bruno and decided to reach out and they were able to speak clearly and without b/s. Today I have a new A/c unit with warranty and service and I fee confident I will be take care of in the future. Everyone I came in contact with since Monday afternoon and Friday when the unit was installed, were incredibly professional and valued their job and reputation. Not sure what Bruno did to these people but keep treating them well and they will continue to do the beat job out there and take pride in it!"

"After 11 years of having no regular maintenance to my air conditioning unit, I called to schedule appointment for a service evaluation and cleaning. When my unit was open, my air handler system looked overgrown with mold and corrosion. The technician who came to my house, Marshall, was nothing less than very professional and courteous. I toyed with the idea of having it cleaned but decided since the unit was 10 years old and had very poor efficiency that I would buy a new unit. So that day I settled on a unit and hoped that I could have it installed within the next couple of weeks. Much to my surprise I had it installed the very next day. The morning of the install I was giving a courtesy call by a man named Celvin, who informed me that he would be to my house in 30 minutes to start my installation process. Very shortly after he arrived I was professionally greeted by Roman, and Tyler. The install began about 9 o'clock in the morning and actually lasted until right after midnight. These men were very professional and dedicated to their work and getting their job complete. After the install was complete there was some question as to a wiring issue which was taken care of promptly in the morning by Brad. I'm not sure that I could be happier with the process of the installation of my new system. My house is cold, my air is clean and crisp. I will recommend Bruno air conditioning to my friends and Neighbors. Thank you - Bruno air for your competence and dedication."

"Marshall was on time, extremely helpful and courteous. I will definitely continue to use Bruno Air and will recommend you to friends. Marshall was awesome and definitely should get recognition for being a great ambassador for your company. He was extremely knowledgeable in the issues that I was having and recommended several solutions. My issue involved replacing my existing A/C unit and I couldn't be happier with the outcome. The technicians that were sent to install my new unit, Roman and Josh were polite, hardworking and went beyond the extra mile. I can't say enough about these guys! Bruno Air and their staff are the best in town!!!"