Michelle S. Jay, Downing-Frye Realty, Inc.

"Michelle was 15 out of 10! She bent over backward for us. We started looking for a place in Naples, but being from out of town, we were a little lost as to where to start. We contacted Michelle out of the blue and are beyond happy that we did. Michelle took the time to really get to know us, what our family needs were, and went to work finding a place that checked all our boxes. Michelle patiently worked by our side for about 6 months until we found the perfect place. She was our boots on the ground from start to finish. When we found the property we really wanted, that’s when the real work kicked in. Michelle was an expert when it came to the transactional side of obtaining our dream place in Naples. She worked tirelessly to meet deadlines, to keep us on track, to make sure every document, every inspection, really every aspect was covered. She managed the process exceptionally well. Michelle was able to personalize the process but also keep completely dedicated to see the transaction all the way through. It was especially comforting working with such a well-equipped real estate agent as we were not in the area for the process. She was our eyes and ears on the ground. If I texted her a question or an update she would often respond in 2 minutes or less. When you choose to work with Michelle, and I HIGHLY recommend you do, she will make contact with you quickly and invite you to meet anywhere that’s convenient for you to discuss what you want, deal breakers, price ranges, neighborhoods, etc.. after you finish, she will give you her opinion/feedback on what you said and ask follow up questions and suggest you check out things you might not have considered, etc. Michelle is truly a Naples expert and is great to work with."

"Michelle was amazing to work with on the purchase of a condo in Naples, FL. Her work ethic, communication, dedication and ability to seamlessly execute the purchase contract in 3 weeks shows her professionalism and commitment to excellent customer service and helping them close on their new condo! Thanks Michelle, you’re top shelf!! -Holly"

"Michelle is the very best real estate agent I have ever dealt with, she follows up daily to keep me informed. We had looked for a beach view condo for two years, looked at many , didn’t find the one that fit our desires, Michelle found the perfect condo for us, we purchased sight unseen as we trusted her judgment. We couldn’t be happier with her professional approach and our new condo If you are looking for a agent please contact her as you will be pleased as well as we were"

"Michelle Jay is a wonderful realtor and the best I've ever worked with! My husband and I were so lucky to have connected with her when we were searching for a home in Naples, FL. Michelle knows her stuff! She knows the area well and she gave us many options to help us choose just the right home. She is keenly aware of the needs and wants of her clients. She works hard and efficiently to help you find the home you want. I highly recommend working with Michelle and will not hesitate to contact her should I ever need a real estate agent again. I cannot thank her enough for all of her help and guidance."

"My husband and I have purchased and sold many homes over the years both up North and in Naples, Fla., and have dealt with various real estate agents in the process, however, the best experience by far has been dealing with Michelle S. Jay in Naples. She has represented us both in purchase and sales transactions and she is excellent. What you can expect when dealing with Michelle is forthrightness, someone who is conscientious and extremely knowledgeable. Personally, I felt that she listened to what we wanted, did her homework to ensure that the properties we viewed were within our purview. We could always count on her following up with us which resulted in a very positive experience. If you want someone to represent you who is professional, personable and ethical, I highly recommend Michelle S. Jay."