The Pointe on 30A

"We love this property. Resort style pool and great weight room. Roof top bar during season and on-site bar/restaurant is awesome! Right in the middle of everything you need for a great vacation! Check out unit #346!"

"We think this place and the rooms are amazing! But when we got there, our entry code was wrong and we weren’t able to check in. They are doing remote check in now so there is no one there to help you! It was very frustrating from a long day of traveling and getting there and not being able to get into our room. We then weren’t able to get our bikes that came with our room and it took us about 2-4 days to get them. We still didn’t end up getting them! We were very frustrated with this."

"DO NOT STAY HERE! We visited for the first time back in 2018, and everything was perfect. We assumed it would still be amazing this trip and WE WERE WRONG!!! We walked in to the most horrific smell (never could figure out if it was the mold or from pest control). Both were a possibilty as mold and bugs seem to have been an issue. We had to go to Publix and spend about $75 on air fresheners just to make it tolerable. The floors were disgusting with crumbs and hair everywhere. I had to vacuum as soon as we got there. When we walked on the floors in socks our feet would turn black. There was mold around the light fixtures and wall outlets. There was also mold in the kitchen drawers (including the wooden spoon) and underneath the bathroom cabinets (the towels and extra toilet paper under there were moist). There was so much moisture in the unit that the dryer had condensation all in it (took several paper towels to wipe it out) and the dryer filter was rusted. All of these issues were brought to the attention of the front desk and they literally did nothing but act like this was new information to them. However, I could tell that the second lady on the phone at the front desk was hearing the exact same complaints from someone else. The complex also no longer offers transportation to the beach and getting towels for the pool was almost impossible. Also, the cushions on the outdoor furniture by the pool were equally as disgusting as the inside of the unit. We cut our trip short and went home becuase it was so disappointing. This property is under new management from the first time we stayed here, and they have definitely let the place go and become rundown!!!"

"Renter beware! I booked several rooms here for a trip with a group of family and friends. Paid over $11,000. There was construction happening in the unit above us and the sprinkler system was activated. Water poured through the ceiling into our unit, completely drenching all of our food and personal belongings. I was traveling with my three young toddlers who were napping at the time. Multiple inches of water flooded the entire unit. Everything was destroyed. This happened in two of the four units I rented and 11 people were displaced. During the catastrophe, we were assured that the facility would take care of us and replace any broken or damaged belongings etc. Since that time, I have been trying to contact this facility and have been mostly ignored completely and then offered $50 refund on an $11,000 reservation. This was a huge disruption to our stay, and then cost us a significant amount of money. Once they have your money, you are not getting any customer service whatsoever, even while standing in 3 inches of water while your children are crying with water pouring into your suitcase. See video I’ve attached."

"The 3 bedroom condo was nice and clean but I would not recommend if you are looking for a beach style resort. You have a 10 minute walk on a busy road to the closest public access to the beach which is a tiny patch of beach 10 yards wide. Otherwise, you will need to pack up your car and drive to another area We were told a developer just bought a large area and has now restricted it. The pool is ok but don’t expect any privacy as they have a restaurant on the ground floor with a large outdoor dining area 10 feet from the pool area. You will have 50 people staring at you as they eat their meals."