The Met Fashion House, Day Spa & Salon

"Worst service of any salon in the area! I scheduled services for 3 people, two massages and one facial. The two people with me were brought back right away while I waited. I didn’t have my phone so I didn’t realize how long I was left waiting. After 50 minutes someone stopped by and asked if I had a service scheduled. There was a “mix up” on timing and I sat there without getting assistance. They offered me a free glass of wine as if that was supposed to make up for being ignored for an hour! Before leaving they promised to put a note on my account for a free massage on my next visit. Of course, when I called to try to use this credit I was told there was no such note. I was told they could “try to fit me in and maybe give me a discount“. If you have endless time to sit around and not get service, give them a shot but there are plenty of other places with better customer service."

"The FINEST clothing in Sarasota. The fashion assistants are fantastic, and they do alterations onsite. Love this place!"

"Today I came in for a tension tamer and the hand/foot reflexology with Jim. I’ve been coming for 5 years and never knew they had male massage therapists ( happy they do, I’ll be sending my husband for sure !). I wish I knew about him sooner. He was the best, absolutely excellent and very nice. I'll absolutely be back to see him. Ahava is my 2nd favorite. She’s who I usually see and does a very nice job as well. I haven’t been to the salon section of the spa for a service but massage and facials are always very nice. I always recommend coming here over anyplace else."

"I booked a prenatal massage. I arrived for my appointment and they tell me they don’t have me at all for a massage. Another employee steps in says she called me to tell me the massage therapist was out sick. But I didn’t receive a call & she proceeded to call me Jill the lady she indeed did call. Then asked me if I wanted to still book. After she kept calling me by the wrong name and insisting she called me. I guess I should have read some of the other reviews because I’m not the only one with this kind of experience."

"Also had a traditional massage, facial, mani/pedi, haircut/balayage. Great experience. Marlen is incredible. She did a great job on my hair. I highly recommend her!! Update: I don’t know if I was running behind bc of the facial or what but I felt very rushed at the nail appt. I felt like my mother-in-law got all the works and I might’ve gotten half. Plus the nail tech I had seemed to be distracted by surroundings other people didn’t really focus on me until she painted my nails even then I didn’t get a hand massage or the soak like my mom-in-law. On top of that, the shellac mani I got PEELED off after day 5. So much for having that for 2 wks."