Men's Wearhouse

"Our salesman Chevron really took care of my son. He educated him on the proper way to wear a suit, breaks on the length of his pants, and the difference in sleeve length on suit coats. He gave us full service from finding a shirt tie combo, and they even had size 15 shoes. We will be returning. Great service, and I highly recommend this location."

"Want to like the way you look? Want to have terrible customer service who gaslight you? Come on down to the Men's Wearhouse in La Mesa, California! I made an appointment for 1pm today (January 20th) for measurements and fitting for myself and my best man. I spoke with a sales rep, who greeted me when I walked in at 12:53pm and that I have a 1pm appointment, which he acknowledged. We walked around the store, which does have a nice selection of dress shirts, sports coats, suits, and ties, until it's time for the appointment. 1pm - no associates assist us 1:03pm - an associate walks by and asks if we've been helped yet. We let them know that we have a 1pm appointment. At this point, they went to assist another customer 1:05pm - a separate associate asks us if we've been helped yet, and they do the same thing...leaving us behind. 1:08pm - a third associate asks us if we've been helped and we say "No, we haven't been helped yet for our 1pm appointment." She sighs and reluctantly helps us. She asked my name, which I provided and said that I do not have an appointment today. I have an email verifying the date, time, and location at this Mens Wearhouse; additionally, I received a phone call yesterday (1/19) confirming my appointment for January 20th. This associate doubles down and said that I did not have an appointment at all. Unfortunately, the email verification says otherwise. If you want to dress sharply for a special event or just in general, do not come to this location (unless you want to be treated poorly). You are better off going to Macy's, right across the street, getting a suit off the rack, and then tailored elsewhere."

"Don't bother with this store. I arrived at around 4:45 (11/27/2023). I sat around for 20 minutes. No one acknowledged me. Another couple entered the store and an employee immediately started helping them. I have bought many suits from MW. NEVER AGAIN!! Plenty of other places to get suits here in San Diego."

"You won't find this review on the La Mesa/Grossmont Men's Warehouse website because they deemed it did not meet their website guidelines. ("Our staff has read your review and values your contribution even though it did not meet all our website guidelines. Thanks for sharing, and we hope to publish next time!") Here is the review word-for-word: Very poor customer service! The sport coats are nice, however, the service left a lot to be desired. I was left on my own to find exactly what I was looking for and only interacted with a sales rep when I checked out. Additionally, one of the coats was on a rack listed as $199. When I checked out, the price was $250. When I pointed out the sales sign, the representative said that sale "ended yesterday" and declined to honor the price. Very disappointed!"

"This place is great. Huge selection and reasonable prices. Cameron was amazing. He fitted me perfectly. Thank you, cameron"