Madison Place

"If i could give negative stars I would. This place started towing vehicles out that do not have a pass or are parked off the pavement including visitors so DO NOT LIVE THERE!! if you can find another place to either move to or rent i greatly recommend you do that because if you have more than 3 cars or have visitors you will have the great expense and headache to get your car out. To make matters worse THEY HIRED CEDAR BLUFF TOWING!! to get these cars...they are the worst tow company to deal with, they are jerks, incosiderate MFs just out there hungry for money!! With these very unfair rules they have, nobody should rent from them. Please avoid this place, because their "STRICT RULES" will only make living there miserable, they also increase their fees every year and not by a little bit and now you can't even have visitors!!"

"The staff have changed 5 times in the last year Currently they are absolutely terrible. They refuse to acknowledge maintenance request even when the maintenance request is for Health and Welfare. I have yet to see a trailer that is not infested with roaches, They build substandard porches that are dangerous on the front of their trailers and instead of actually fixing their trailers they throw some paint on them and ignore the actual issues while putting families on tight budgets into a trailer and charging them 30 grand for said trailer that is only worth around 3 thousand. What's more is they charge $300 an hour for lawn care. And they charge you for it even if they don't do your lawn. The office lady is rude and looks for any reason to add charges to your account and the man who I can only assume is the manager is equally distasteful. This is a terrible place to live because of the management and ownership who take zero responsibility for the park. I will be moving as soon as I possibly can. DO NOT MOVE HERE."

"Celeste and Jason were such a pleasure to work with. I just moved here today and they were the best. Jason was straightforward and honest and answered all my questions through out the whole process. There's a great management team here. This place is really a hidden gem in the heart of West Knoxville. I'm very happy with my place!"

"I just want to leave a compliment here for the staff :) they have been professional and kind from the first time we came here to live. We have had quick resolutions to our minor issues. The maintenance staff have been great! The entire staff are caring individuals :) thank you! *********see photos for the last 6 months before I left********"

"Paula in the staffing office is nice and amazing but the homes are run down. Since moving in here we have had issues with the air going out 3 times and pest issues. Had an animal get under our master vanity where there was a hole exposed to the outside. The heat has gone out 5 times in one month. Now the water is frozen for going on 2 days and they don't know when it'll be fixed."