Exxon 5328 Pleasant Ridge Road, Knoxville, TN 37912

"My son had a soccer game across the street so I stopped here for something. The clerk was super friendly! Everything seemed well organized and easy to find. The store was cool and inviting on this hot day. Nice break in cars so it was easy to get out on the road… I didn’t have to go to the light to get out. Wherever I’m near again, I’ll stop there!"

"Good price on cigs and gas. We stop here when in town"

"Very convenient to where I live and it has a moderate selection of snacks. Easy to get in and out of the parking lot and gasing area."

"I love this store !!!!Very good on prices and I love the new trays with lids that they have ...OK well actually I love them alot!!!!!!!!! It was only $16 for the big tray and $9 for the Lil one . I have 2 big ones and a Lil one !!!!"

"Myself, Amongst Numerous Other Norwood Community Citizens, Members, Neighbors, Etc., Have Also Had The Same Complaints, w/this particular Shell Gas Station For Around 2+ Yrs Now (that's When i Started Buying Gas From This Location, On Occasion). I Immediately Noticed, the Only Pump Working, Provided Only The Expensive High Test Gas. I brought It to The Attention of the Attendant & He said They Were Out Of All Gas But the High-Test. Which if you've Noticed, when Gas Stations Are Out Of Any Gasoline, they generally put a Bag Over The Handle or Warn you Verbally. Even the Local Children around the Neighbourhood, that hang out At his store after School, gossip about how he turns the buttons off so the only Gas you can buy is premium. If I Wanted Premium I would buy it. I'd advise, When Purchasing Gas @ This Location, to Pay Attention, To The Grade of Gas You're Receiving. Others Should Be Warned About this Ongoing Issue, of Their Cheaper fuels Being Turned Off Purposely During Busy Hrs. This is according to My Own Personal Experiences and The Experiences of Others Around our Community, I've Heard others Bring it to Their Attention, as Well, While In line & hear the Same exc, ''We're Out Of All of our other Gases''. So this is why, Amongst Other Reasons, I'm Giving this Business Such a Low Review. We All expect, To Get the Correct Product We Paid For or Be Warned About the substitution, that's A Good Business Practice. I Wish You the Best! I Personally Will No Longer, Make Any Purchases @ This Shell Location. I'm not alone w/These Issues. I've Noticed That This Usually Happens During​ their ''Primetime''/Busiest Hrs of Operation. Customer Service, is Consistently Insufficient & is Generally Lacking in ''people skills''. *Heads-up*"