Zips Car Wash

"Did something change? Usually they spray off your windshieldand wipe off the back of your car with a brush. For $18 that’s seems the be the least they could do. So after my $18/ 1 min car wash the bug guts are still on my car and they don’t even offer any cloths or window cleaner. I don’t need help pushing button on the purchase screen. I needed a decent car wash which I didn’t get. There are better car washes elsewhere."

"Nothing EVER works and employees are always rude and clearly lazy both Clinton hwy and the Western Ave locations are trash I pay way to much money every month to have to drive across town to find vacuums that actually work. Ya'll have to do better if you want to keep customers spending their hard earned money. I will be canceling my membership ASAP"

"Terrible. Card reader did not work. Touch screen basically tries to force you into paying for more experience wash by making you reject 10 different upgrades before letting you select basic wash and after all that it resets and you have to start over. I tried for 5 minutes to no luck. You made it to difficult for me to give you my business so I won’t!"

"There are signs all over the lot advertising a free car wash if you download their app. After we downloaded it and drove up to the wash entrance an employee came out to tell us that promotion ended a year ago, but they're not allowed to take down the signs. Idk how he managed to look so surprised when we said we didn't want the car wash. I looked equally surprised when he didn't lift the gate for us to leave through and left us to back all the way out of the wash."

"Hands down the WORST Mr. Zips location in Knoxville. Vaccuums consistently do not work, hand towels are always out and dirty. Smell of marijuana coming from the “office” with employees detailing their own cars in the parking lot. Promoting a local concert on your hand towel caddy is pretty classy. This location is consistently run down and all the other Mr. Zips location in Knoxville are better than this one."