bp 5501 Middlebrook Pike, Knoxville, TN 37921

"While I stopped visiting the market. I have enjoyed the convenience of fueling up on the way home. I have a BP visa & enjoy the discounts/ rewards when pairing with apps. But, this place is deteriorating at a rapid rate. Often pumps are not working. No paper towels or fluid to clean windshields. Now the concrete has broken up so bad I have been forced to abandon driving up to a pump. You need a 4x4 due to the size and depth of the holes. Curbs are also broken up."

"This gas station is supposed to open up at 6 AM. I’ve been by multiple times early in the morning because I live next gas station and he has not been opened at six or at seven. I go there today on a Saturday morning and the gas station is not open at 8:15 in the morning. The doors are locked and no one’s there to be found. The pumps are on however I can’t pay cash for my gas. I called around four times with no answer. And I know that someone’s in the store because I could see the cars outside. This person needs to be fired."

"It was clean, and organized. The clerk was very nice . I just needed the restroom . She quickly pointed me to it and away I went!"

"I had a bad experience and the assistant manager realized she had overreacted to my concern that they weren’t masking properly. She initially refused me service. She then came out to the parking lot to apologize."

"I have been in this store at least 5 times when the attendant is eaither on there phone or texting and tell me to hold on. Was in there this morning and the young girl was sitting on the floor on her phone giggling and laughing and told me to wait a minute and stayed on her phone, wont be back."