PNC Bank 4131 South Grand Boulevard, St. Louis, MO 63118

"I am a brand new customer with PNC. Was having potentially huge problem with easy transfer of large sum from property sale closing to my new PNC account in another state. Walked into the S Grand office unannounced, got a quick meeting with Alex, even though she was very busy. She listened intently, then solved my problem with a few moves. I am sure I will prevail and get my money moved swiftly to my new PNC account in another state. She was a real pro. It was real pleasure to watch her solve my issue."

"This bank is very old fashioned. They don’t do money order amongst other things. At this location there is an lady that irritates me so much she’s new but after a couple months you still shouldn’t need help doing things you’ve done several times. Other staff is polite."

"Went up to get an instant credit card and to fix my misspelled name on my card and unfortunately for some odd reason changing your name IN BRANCH , IN PERSON doesn't take effect for up to 2 days which makes no sense. Also which prevented me from getting my instant debit card because of the name change. The teller did not inform me that I would have to wait for the change until he fixed my name. Now I have to wait until Monday to get an card! You guys wasted my time and energy I am unhappy and plans ruined. Thank you so much."

"Wanted to open an account for myself and also for the rental properties because it’s close to where I live now, but it closes at 3 which is crazy as is, the hours aren’t updated on google, the intercom is broke or the security guard was too lazy to answer, signs say get out and scan a QR code and wait before entering, and I see others find this place horrible. My partner will be closing their account as well because this branch is just wack.Q"

"I would not recommend this place or dealing with the branch manager Milly Okutho. We went in to open a business account and after she found out I was coming out of a bankruptcy, she kept focusing on my fiance, opened the account using her credentials and kept talking to her about opening up various accounts like a credit card. She was dismissive and discriminating towards me the moment she heard about my bankruptcy. Then she proceeded to tell me how PNC would not give me a home loan for at least 10 years. Really!? We came in to open 2 accounts, a checking and savings, and she only opened up a business checking account and told us we aren't ready yet for a money market account only after she already opened up the checking account. Milly is not the kind of person I would recommend building a banking relationship with. After our 6 months is up, I will be closing all of my accounts and moving somewhere else."