U.S. Bank Branch 3881 Gravois Avenue, St. Louis, MO 63116

"My husband opened up an account last week at the Gravois location this week. He added me onto his account, mainly so we can pay our rent online a big Shout out to the retailers from last week and today they were laid-back. Their vibes were good and they even joked around. I enjoy the two ladies that we dealt with. I wish there was more people like that in the city of St. Louis."

"Very bad customer service. Lazy employees that do not want to do their jobs."

"The ATM's gladly take all of my deposits. That's really all I need in a bank. If you need more, well, this review isn't for you. I don't care about inside, but they replaced the ATMs a while ago and now they're super nice, as long as you don't get stuck behind that one person who's doing fifty transactions of some kind. You're sitting there in line behind them and you wonder what exactly they're doing as their hand goes in and out of the car, pressing buttons on the screen, taking and giving the ATM cash, and it goes on for fifteen minutes. Who are you people that do this, and do you know something that I don't?"

"Took forever to open an account. Guy at the counter screwed up the name on the acct twice, and now I have to have it fixed for the third time. Go to a different branch. I suspect he screwed up the name on the account on purpose for political reasons, due to he fact that it is a political treasury account."

"I've been banking with US Bank for more than 15 years. I have an awesome equity line of credit that has come in handy at times. I also love their online banking platform. Joe Lawson at the Gustine location is a top notch communicator and truly cares about his clients. 5 STARS!!"