U.S. Bank Branch 216 South Kingshighway Boulevard, St. Louis, MO 63110

"Just got off the phone with the supervisor/lead or management named “Pierre” he told me that his staff had every right to deny my request for opening an account based on my appearance…. He’s a black man mind you."

"Staff is always super great when I go to get quarters but I just got my first maintenance fee for my SAVINGS ACCOUNT that no one mentioned. What's the point of interest having savings account if more than i make in interest comes out each and every month.Not a fan of having money removed without being told and if I want to close my account I have to pay an early closing fee, which may be their right but shows a complete lack of respect for the finaces of of their people. Banks are garbage, I let someone talk me into this one, but I'm gonna stick with CUs from now on."

"I had a very good experience at us bank at BJC. Alfered was very helpful and patient and even came to the atm with me to help me activate my card."

"I loved the treatment I received. Alfred was amazing and very helpful, I wish we had Alfred at the Webster location which is where I live."

"They really messed up with the check I deposited there. After that, the branch is closed. Multiple US Bank reps were unable to resolve the issue on the phone and kept asking me to go to a branch. I simply don't have the time to visit a branch in person. Problem still unresolved. It is a terrible experience, and I feel as if I am begging them to get my fund back."