Auntie Anne's

"The Auntie Ann's in the Galleria have new owners. Their new policy consists of NO LONGER ALLOWING MALL EMPLOYEES TO GET ICE ( in a cup they bring to the store) for free. I've worked in this mall for over 8 years, and now it's summer again and we can't get ice. What a rip off!!!"

"Service was fast but not terribly friendly. The whole bottom of the pretzel was burned. Tipped well on the screen out of principle, but honestly neither the service nor food warranted a tip."

"The staff was very friendly but was very disappointed in the quality of the pretzel bites I received. Auntie Anne’s is a family favorite so I was, to say the least, disappointed when I ordered regular pretzel bits and found MAYBE 5 kernels of salt on these. To pay $24 for 2 pretzel bite orders that don’t have any salt on them is absurd. If this is a one off thing I’m happy to update my review to reflect how management has reached out to correct this, that is up to the business though."

"The pretzels and mixed lemonades are delicious! Auntie Anne's is a perfect quick snack while you're doing all your shopping. Additionally, the staff at this location were super friendly."

"Not one to leave bad reviews, normally. We were told there would be a 10 minute wait. No problem! After 10 minutes, we see them putting the pretzel bites in the cups, so we go to order. We are turned away because "can you wait until they're in the case?" After we stepped aside, another person told us to wait behind the line. Would have taken another 30 seconds, and we were literally the only people in line. Just an odd experience. Decided against buying anything. Other locations will do!"