T-Mobile

"Ian Reilly was very unhelpful, he gave me a sticky note of information with my supposed “account number” on it along with a phone number for apple care. Go to call it, enter in my account number, for them to tell me it’s not on file. Hmm so are you guys just charging me whatever you want? Because my bill hasn’t been the same for 3 payments now, I’m just wondering when you guys actually want to cooperate before I leave a review on everyone that works there! Ian needs more training on customer service, because he’s terrible at communicating and helping people with their problems, especially when it comes to phone bills. My phone bill is too high and he wouldn’t help at all, we need better workers, we need Rodger back!"

"Roger Donahue is the man, he hooked me up with a new phone and made me a member of the magenta family. Be like Roger!"

"ROGER IS THE BEST!!! seriously I’ve had a problem with my phone for months, was constantly dropping calls and couldn’t send any text messages and I took my phone to multiple t-mobile stores, and they said they couldn’t do anything for me but trade my phone in which was ridiculous. Roger looked into my phone , found out the exact problem and fixed it within seconds! Highly recommend him if you’re having phone issues!"

"Roger Donahue was wonderful in helping my elderly parents understand their phone coverage. He didn’t try selling them anything they didn’t need, he truly is the best"

"Absolutely amazing service at this location. I would give this team 10 stars!! The staff is always very friendly and easy to work with. Ginny especially made my day just with her knowledge of products and services, it is so refreshing and she is so positive. I truly appreciate someone like her every time I go in for any type of service with T mobile!! I will make this my new home store!!"