Planet Fitness

"This gym is so spacious! Good air circulation and many machines and equipment for working out! Some of the other locations are ridiculously tight. This one is not."

"I am under the impression that the showers in men room are not cleaned regularly. The curtains contain mold and when you step into the shower, the floor is slippery with a horrid smell. I recommend that you guys send someone to clean showers regularly throughout the day otherwise this is a recipe for us to get bacterial infections or even disease. This is yet another reason I cannot upgrade to a blackcard. Also it's better if all shower rooms have curtains to prevent that multiple people use a single shower room which reduces hygiene...otherwise the gym itself is great"

"Disappointed Customer Service Experience! I recently visited the Planet Fitness location in Dedham, MA, and encountered extremely disrespectful behavior from a night shift staff member. Despite my polite inquiry, the representative responded confrontationally, using profanity and ultimately ejecting me from the premises. This incident contradicts the values of inclusivity and respect associated with Planet Fitness. Disappointing experience overall."

"By far the worst gym you could ever workout at. Where do I begin? So much has happened in such little time. This gym and management is RACIST AS HELL!! I’ve spoken with Tracy, the regional manager. She was lovely and understanding about my money situation. But Gina, the no lip supervisor and her minions at the front desk are very racist and disrespectful. I told Gina that I would pay my membership soon. When I was getting around to it. She proceeded to hold the elliptical machine while I was on it. To prevent me from working out. I told her I was almost done. That she should be patient and just let me finish this one machine. I have asthma, so her ATTACKING me did not help. And could’ve resulted me into have an asthma attack. Which she WOULD be LIABLE for. I proceeded to get out my phone and start recording for my safety. Because she was acting insane and dangerous. She tried to hit me and tried to snatch my phone. I was appalled at the disrespect, no manager should be acting like this towards a member of the gym. I proceeded to go to the desk to pay. Gina wasn’t having none of it. Gina’s racist self, said she will call the cops on me if I pay my membership. And that she will cancel if I make a new account and pay the membership fee. And in what way does this make sense ? But that’s what she did, she called the police because I paid my membership fee. Gina is no way shape or form or fit to be a manager of this establishment. A manager should not be racist, discriminate against, or alienate a gym member. Planet fitness apparently stands for a “judgement free zone”. Well I was getting the opposite treatment of that slogan. If I was any other race she wouldn’t have called the cops about not paying a membership fee on time. Do yourself a favor and run as far way from this PF location. Choose another PF location, this location is full of mistreatment and racism!! I’m really disappointed in this establishment and will be spending my money at a gym that treats people of color better."