Fenway Center Bower Garage (Pilgrim Parking) 771 Beacon Street, Boston, MA 02215

"we had an issue with our zipcar rental and ended up stranded in the garage more than an hour past our parking spot’s reservation. the man working there went out of his way to help us and make sure we were doing alright the entire time we were there, and was so incredibly patient with us the entire night. his presence made a really horrible time a lot more bearable! thank you!"

"I’ve parked here before and didn’t have an issue. I went for an event at house of blues on January 12th and was too early for my parking time, had turn around and leave garage only clip the small island right outside of the garage and punctured my tire. There was absolutely no reflector or any kind of warning about the island. While waiting for my car to get towed, I heard at 2-3 other cars clip the island. Wish there some way to get compensated for the money I lost out on for parking and having to replace my tire."

"Spots are small, concrete poles encroaching on parking spots making it tricky to get in and out without scraping anything. Large trucks and SUVs taking up more than one space and parking attendants do nothing. People smoking and peeing down there during Fenway events. Non-handicap placard cars parking in handicap spaces. Gas vehicles taking up EVs charging spots. Parking attendants don’t really monitor anything."

"I parked here during a rain storm and a pipe burst to the right of our car and flooded the car. The parking attendant showed us a video of the pipe blasting water into the side of the car and assured us he would send the video and that their insurance would cover damages to the car. It has been 2 months of emails back and forth and I haven't even received a refund for my parking. When I asked for the video (I emailed on the drive home asking for it) I was told it was deleted. The people who run this garage are very untrustworthy and SKETCHY. I wish I had asked the nice attendant for the video before I exited, but there was a long line of cars behind us waiting to leave and he was the only one working. I do not recommend parking here. They have also now said that they will not cover any damages because we probably left our windows open and it was our own fault. Without the video they are pretending is deleted it's hard to prove otherwise, although I'm not exactly sure how rainwater would have flooded our car inside the garage even of the windows had been open... Don't park here, not worth the risk to your car"

"Don't park here. We had a terrible parking experience. On July 21st we parked for a Sox game. It took forever getting into the garage, and even longer getting out. During the game there was a huge rainstorm, cancelling the game. When we arrived at our car, the inside floors on the passenger side were flooded. The attendant showed us a video he took of our car being sprayed as though a high powered fire hose was on it from some overhead valve. He assured us the garage would cover any damages. When we filed a claim to get the interior cleaned, the company said it was self park at your own risk and that we must have had our windows open which we didn't. I'd never park there again."