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McCracken Automotive Service
107 Spring Street, Boston, Massachusetts, United States
About the McCracken Automotive Service
McCracken Automotive Service is a trusted car repair and maintenance store located at 107 Spring Street in Boston, Massachusetts. With a team of skilled technicians and top-notch equipment, we provide quality service to keep your vehicle running smoothly. Whether you need an oil change, brake repair, or engine diagnostics, we have you covered. Visit us today for all your automotive needs!
Photos of McCracken Automotive Service
107 Spring St, West Roxbury, MA 02132, United States
Opening hours of McCracken Automotive Service
Monday:
08:00 - 17:30
Tuesday:
08:00 - 17:30
Wednesday:
08:00 - 17:30
Thursday:
08:00 - 17:30
Friday:
08:00 - 17:30
Saturday:
Day off
Sunday:
Day off
Reviews of McCracken Automotive Service
"Haven't been here in a while but it's very reasonable pricing and work was very prompt. They said once that it would take a week with parts wait but turned out to only be a day. I love that I live near this place. Definitely coming back if I ever run into something I can't fix."
"We have going to McCrackens for years! Never disappointed, their service is unmatched.They fix the problem fairly and in a timely manner."
"The receptionist is nice, but still just as sketchy. First they tell me it will be $1,600 for a new left front lower control arm, bushings, oil change, air filter and conditioning re charge, which is obviously too much and I tell them just as much. I then tell them to fix the most important things which are the left front lower control arm and the bushings, and they tell me that it will be $1,000, which again I know is too much. So I again ask them how much for just the bushings and they tell me $500 which is even more crazy. They then proceed to warn me (threaten) that they will have to write my car off as unsafe to drive if I dont get both fixed so I tell them thats fine just fixed the bushings. At this point I just wanted my car back. After the weekend they call me again and tell me that they miraculously fount a left front lower control arm with bushings attatched, but I think they could tell that I was now suspicious and they were not going to be able to squeeze any more money out of me, so now it will only cost me $423. Still a ridiculously hight price. I get the receipt back and the control arm turns out to have only cost $97, and they charged me $230 for 1.5 hours of labor which only came out to $328, and they charged me another $95 for "taxes and miscellaneous charges"??? the prices are EXTREME. Know that I told them my car was also over heating when you drive it for 20mins, and they tell me they drove my car around and cant get it to overheat (which is a lie). I get my car back two days later and 25 mins into the drive my car starts overheating and 10mins later the hood starts steaming, my break lights come on, my coolant had completely leaked out, and my car cant move and I have to get towed home. Along with the receipt, they gave me future prices for the coolant recharge and air filter change. For a $45 recharge they would charge me $172 for 1.2 hours of labour. It seems like price of the part they order is low they will triple the labor cost. These people will try to squeeze every last dime they can out of you if you look like you dont know anything or just obviously moved to the area. It is obvious they did not take my car for a drive to check the overheating issue and probably messed something up in the process of fixing my car. Lesson Learned: Just go to your regular mechanic who would never rip you off and actually fix your car."
"I live in the same neighborhood as McCracken's, so I use them frequently. On this occasion I needed front brakes replaced and the oil changed. The girl at the front desk took careful notes of what I was reporting as the problem then the mechanics addressed the issues systematically and effectively. They are the best. The job gets done well and in a timely manner and you don't feel like you are being swindled. The car is now running great again. I feel lucky to have them nearby."
"I recently took my vehicle to McCracken for some diagnostic and repair work. I was very impressed with the staff's professionalism and quality of work. Very reasonable price for all the work I had done. Definitely will be my go-to mechanic moving forward."
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