Allston Gulf 194 Western Avenue, Boston, MA 02134

"Really busy, 4pm, waited in line for a pump and spent 5 minutes redoing and wondering why my gas wasnt pumping, waited for another pump same thing! The 1 guy on duty screamed no gas I’m on break for 30 minutes and made a speech to everyone in the lot saying he deserves a break just like all of you coming from work make it make sense and so on. I’m sure people were giving him a hard time. Just a weird kind of unprofessional experience, classic disgruntled employee. Told us all to go to another gas station or wait 30 minutes, so I went to the shell down the street."

"multiple times their credit card readers down and ask customers to use their ATM at a $6 fee as they won't take a credit card at the register either. No notices or signs ever so you're unsure if the pumps will work or not."

"Just like other folks have stated, the service here is really poor. Had a short Mexican looking gentleman with glasses refuse to serve me because I didn’t get an ID out fast enough for his likings. When I asked what his name was, he refused to say and replied with some racist comments. I guess I get why he’s so bitter in a way. I’d probably be bitter too if I was a middle aged “man” with no future and my life’s work equaled out to just being some pathetic cashier who is barely tall enough to see over the counter. There’s a gas station just a bit further up N Harvard for everyone. Lower prices, pumps that actually work and employees who act respectfully."

"About 50% of the pumps are out of service the last few times I went here (several weeks apart each time) and it seems to be a spot where in the middle of the day young ppl come right up to you as you are trying to put your card in the machine for gas and ask you for cash. I’m sympathetic to ppl going through life, and they don’t have to lie (no car there) to get some money…but this was at 4pm and the proximity of the ppl asking made me very uncomfortable bc I was essentially pinned to my car. Im not saying these people had any negative motives but the fact that I saw them doing the same thing to other people as well, and it happening more than once, means this location is not monitored by the employees in a way that ensures people’s safety. This could just as easily be someone committing robbery or this could convert to robbery and there is no awareness or intervention by the business to make people feel safe while they are trying to pay at the pump."

"DO NOT RECOMMEND THIS LOCATION. Oh what can I say? This is the third time I come here for gasoline but end up with more than that, NEGATIVELY. A staff member by the name Terrel will make your money's worth and give you the best gift of all... anxiety, anger, stress and lights up a match just to fire up that gasoline lol.. Today with such a busy day at work, I come in for gas but Terrel felt it would be fun to hold off on releasing the magical button in order for me to pump the gas I PAID for...just bc he gets a kick out of it as he stated. It took me almost 30 minutes to get GAS because his "joke" went too far to the point he didn't know how to undo whatever he did. This is the type of business they run here. Fun right? Extreme lack of customer service and professionalism. No cares in the world. Staff is always on their phones talking while trying to assist you if and when they feel like it. Thankfully I recorded the encounter since I felt unsafe and disrespected and will follow up with the chain of command in that district so they can see how disgusting their staff is and where the problem lays."