Marriott Long Beach Downtown

"Amazing Marriott property!!! I was thoroughly impressed with the level of service, friendliness of all the staff, and the cleanliness of the property. Very supportive of assisting with breast milk storage. It is perfect for access to the conference center. Even though there was construction and remodeling occurring, it was clean and never disruptive. The rooms were functional, stylish, and impeccably cleaned as well. Will definitely be recommending it to anyone headed to Long Beach."

"Review of Marriott Long Beach Downtown: A Terrible Experience My stay at the Marriott Long Beach Downtown was one of the worst hotel experiences I’ve ever had. Upon check-in, the hotel took my credit card for incidental charges. However, the next day, they withdrew a destination fee without prior authorization, permission, or even informing me. When I questioned this, they explained that the fee is mandatory for each night of stay. I requested that this fee be charged to a different credit card and that the initial charge be refunded. While they agreed and processed the new charge, they never refunded the money taken from the first card. Despite numerous follow-ups over two months, including several promises of a refund and periods of complete silence, the issue remains unresolved. As a result, I ended up paying this unjustified destination fee for every night and even double-paid for the first night. I have no idea how this hotel is part of the Marriott chain. I am accustomed to a much higher level of professionalism from Marriott, but this location is the worst. This hotel operates like a scam, demonstrating a complete lack of professionalism. They essentially steal money from your credit card without permission. I strongly advise avoiding this hotel at all costs to avoid hidden fees and the risk of being financially exploited."

"The staff was very friendly and professional I enjoyed my stay. Until someone in housekeeping took a kitchen knife I bought from home, and crazy glue I use to repair my nails. My parking was comped but I really needed my items that were removed. The rooms and bathrooms are very nice."

"I've stayed at this property plenty of times while it was the Renaissance Long Beach, now it's completely renovated and it's absolutely gorgeous. They are still in the process of renovating but the experience does not dissipate despite the hotel's transformation in progress. Everyone on the service staff is very nice and the grounds are well kept. The beds are very comfortable and the parking is pretty convenient. But above all, the help, delightful and attentive service I receive each time from a young lady named Lilia is always nothing short of excellent. She was very sweet everytime I called to the front desk, helped me place a non-traditional in-room dining order without hesitation (due to my dietary restrictions) and really just makes my family feel welcome each time we stay. Because of associates like Lilia(and an older gentleman named Rod is amazing too), I actually get excited every time I need a room in Long Beach and see that this property has availability. I will definitely be back again and again, thank you Marriott Downtown Long Beach!"

"I recently had the pleasure of staying at the Marriott hotel in downtown Long Beach, and I must say that one of the highlights of my experience was the exceptional service provided by Rey at the front desk. From the moment I checked in, Rey went above and beyond to ensure that my stay was nothing short of perfect. Rey greeted me with a warm smile and a genuine willingness to assist me with anything I needed. His professionalism and attention to detail were truly impressive. His friendly and approachable demeanor made me feel welcome and valued as a guest. What truly set Rey apart was his genuine kindness and dedication to providing top-notch customer service. It was evident that Rey takes great pride in his work and genuinely cares about the well-being and satisfaction of the guests. I highly recommend this hotel to anyone looking for a memorable and enjoyable stay, and I hope to have the pleasure of being assisted by Rey again in the future. Thank you, Rey, for making my stay truly special!"