Long Beach Marriott,

4700 Airport Plaza Drive, Long Beach, CA 90815

"When I was staying here I got sick and together with new towels and toilet paper I called reception to ask for a bottle of water. The receptionist told me they would have to charge me 10 dollars for it, but I could get a complimentary one at the reception. I told her I was sick and in bed and although they brought the towels and toilet paper to my room, they didn’t bring me any water. Disgraceful!!"

"If you are traveling with your family, or care about your hard earned status, then stay away! This is nothing like all the other Marriotts that I've stayed at across the US, and they will make sure to tell you that excuse anytime they impose one of their numerous "Site Specific" rules that they have come up with. Their outdoor pool wouldn't thaw ice, yet they threw up a bunch of taped-on signs that prohibit anyone under the age of 16 in the indoor pool, whether there is a parent present, or not. Your status is irrelevant here. A Titanium member who purchased three different rooms during his stay, only gets himself and 1 person as their guest to the concierge lounge, or for breakfast, etc. I was even sitting in one of their chairs in the lobby area, with my leg resting on the chair next to me. Normally don't need to rest it, but it had been a rough day and a little stretch was needed. Had it there maybe 1 minute before a worker came and told me to get my leg off the chair. Our group did not feel welcome here during our stay, and I'd bet yours wouldn't either."

"Located in a really convenient location and have stayed here numerous times for sports. However I didn’t have the greatest last stay. The toilet in the bathroom wouldn’t flush/drain properly, the A/C was noisy and the check in process was really long. The woman at the front desk was alone, in spite of multiple sports team check-ins, so it wasn’t her fault. It just wasn’t timely. The hotel is located close to Whole Foods and a restaurant district which is really nice for options. Basic hotel, don’t look for anything other than the most basic of rooms and you won’t be disappointed."

"This has been a great hotel. Staff were friendly and went out of their way to help with my work packages and other needs throughout the stay. Justin at the front desk was a lifesaver and went above and beyond. As a platinum elite member I stay at a lot of hotels and I put this one up at the top for the area."