Master's Appliance & Refrigeration, LLC 310 West Clark Street, Pasco, WA 99301

"Jeff was just at my apartment to assess and repair my refrigerator/freezer. He located the problem right away and provided the solution quickly. The freezer drain system wasn't defrosting effectively. Jeff knew right away how to correct the problem. Great work Jeff! Call Master's for your appliance repair needs."

"We bought a used refrigerator from Masters appliance and they were incredibly knowledgeable and very friendly service! It's very great to work with a local business! They have good selection and very reasonable prices, including delivery prices. We also really appreciated how they strip down old appliances and recycle as much as they can, very climate friendly, highly recommend them!"

"Excellent quality and fair pricing. My dishwasher repair was thorough, on time, and pleasant experience. Thank you so much for your honesty and thoroughness!"

"In the last year, we've had the guys from Master's Appliance out to our home 3 times for 4 different appliances that were either on their last leg or had gone kaput completely (dishwasher, oven/range, washer, dryer). With every visit, they were prompt, professional & friendly, but what I liked most about these guys is that they're straight up with you about cost of replacement parts & labor, & whether or not the necessary parts are even available anymore (or so exorbitantly priced it'd cost more to repair your old appliance than it would to buy new). That said, they leave the decision up to YOU, they don't try to make a sale or, worse, say nothing about repair costs, then hit you with a huge repair bill after the fact! Our dishwasher was "savable", & because the guy had the parts needed on hand, he had me up & running again within an hour. Washer & dryer, both over 20 yrs. old, were repairable but very high cost for parts, not to mention LONG time before available (because of COVID, appliances & repair parts are in slim supply and high demand so everything's back-ordered). Because I didn't want to spend an arm & a leg on a new washer & dryer with bells & whistles I don't want or need, I bought refurbished, sparkling clean, "new to me" washer & dryer from Masters (just under $750 for both!), which they delivered, set up, AND they hauled my old, broken-down ones away. Washer & dryer are working great - I love them! I'll definitely be returning to Masters to shop around for a "new to me" oven/range, when the one we have finally tanks. Many thanks to Masters for looking at it, assessing cost of repair & leaving final decision to us, with no pushiness or "attitude" whatsoever! Masters Appliance gives top-of-the-line customer service & their prices on appliances - both new & refurbished - are very reasonable. We highly recommend them & will definitely be returning to them in the future, either for service repairs or the purchase of new or refurbished appliances. Great job, Masters, & many thanks! :)"

"Great customer service. They have came out and done service calls on my dish washer and microwave both times they have provided excellent service. Highly recommended. They also replaced a microwave at my home and they did a very professional job. Thanks guys!"