Bud's Lumber 220 Robert Bush Drive West, South Bend, WA 98586

"Chester Layman is one of the most helpful workers. He's always pointing me in the right direction."

"Friendly, prompt service. Great screw selection."

"Poor customer service and poor attitude. I called to have a custom window screen made. They said the person that handles that would have to call me back. I left my information. A week went by and no call. I then went to their location in person, gave the sales rep the dimensions for the screen. He said the person that does screens was out but that he would call me back when he returns that day with price and when it would be completed. I left my name and number. I never received a call. I called to speak with a manager the next day. I spoke to a Chet who said he was one of the managers. Informed him of the lack of customer service and follow up. His response was "You can take your business to someone else if you choose. We have been busy." No apology and no empathy for causing me to wait for not getting back to me after they stated 2 times they would. You would think a small town business would care about their customers in their community. This is the type of poor customer service that puts companies out of business and encourages consumers to buy online. Dennis Company (ACE) in Raymond is only 5 minutes away from Buds Lumber. Better service and better attitude. Shame on you Bud's Lumber for not caring about your local customers."

"We recently moved to South Bend and our house was in need of some significant work. Bud's did some major electrical upgrades as well as other work, and we could not be happier. The work is high quality and the crew was very good to work with. They showed up early and worked long hours to get the job done. The guys were also pleasant to work with and good to have around. The store is also solid and appears to have everything we need in the way of hardware and lumber. If something is not in stock, Ace can send to the store for pickup. Highly recommended!"

"I love Bud's! Everytime I go, the staff is extremely friendly and helpful! I usually have a small list and somebody is always willing to walk me around the store to help grab what I need quickly. And I've gotten great advice and suggestions when I have a project I'm working on but I'm not entirely sure what I need/how to do it."