Shell

"The old white lady working cleaning the store knows she doesn’t belong in any customer facing job. Maybe a job in a prison cafeteria might be better suited for someone so surly."

"ALERT! The pumps do not work properly and the woman working behind the counter was rude. I put my card in and it was approved but the next screen went blank, totally blank, nothing. Canceled that transaction and tried 3 more times, same thing each time. Moved to another pump, same thing. Went inside to report the problem and there were no employees in sight. I yelled out to ask if anyone worked here and finally after several long minutes a large woman with food in her mouth came out from the back office. I explained the problem with the pump screen going blank and she just stood there with a ‘deer in the headlights’ look and an ‘I don’t care, I’m not going to help you’ attitude ( she seemed to be too busy eating). I left and went to a Chevron station close by and everything worked fine with my card. I also checked my bank account and it had 5 preauthorizations taken out from this Shell station. The pump and the card reader at this Shell seemed ODD, as was the clerk’s attitude. After I left I immediately called my bank to report possible card reading scam at the station and to put an alert on my account. I will never go to this strange gas station again. Also, I do not get my car washed here, but after reading several reviews of people bring blatantly ripped off with a broken car wash and no refunds, I definitely think that something strange is going on here. BEWARE!!!"

"This is a Shell with a "7-11" as the convenience store. It is a great location right off the freeway to stop in real quick for gas and a snack from a store that has a better variety than other gas stations, but it's not a full 7-11 experience. So, set your expectations accordingly. That gas station itself had 8 available pumps, multiple entrances and exits, and a car wash. There is unleaded only, no diesel available. 3 options for car washes, not any more expensive than other places near by. The entrance is wheelchair accessible, and there is plenty of parking in the lot for customers that are not getting fuel. The staff was friendly and helpful."

"I'd give zero stars if I could. I got gas there, and that went okay, but I also wanted to get a wash ($12). The pump didn't give me a receipt, so I had to go inside to get it for the car wash code. Then I tried to get air, and unfortunately paid the $2 for it. No air came out. I went back inside and asked about that, and they said they could turn the machine on for free, but for reasons unknown, they didn't do it. I stood around and waited, but no air. Next I went to the wash. It went okay until it stopped dead halfway through. My car was covered with water and soap and nothing was happening. I drove out of the wash, parked, then went inside (3rd time) to let them know the wash had stopped. They just looked at me, didn't offer to help in ANY way. No restart, no apology, no refund, no raincheck, no nothing. (Well, I did get blank looks, so that's cool.) I wound up going to another station for a wash and air. I paid for the second wash. I won't be going back to this Shell again."

"Fair prices, functional pumps, and a clean station. This Shell is a very easy stop adding only about a minute to your trip on the 5 North. It's a great option for a pit stop if you're headed that way."