AutoNation Volkswagen Carlsbad Service Department 5515 Car Country Drive, Carlsbad, CA 92008

"My experience was wonderful. The Department's personnel finished servicing my vehicle within a day and did an amazing job. I didn't realize how much my poor car needed to be serviced until I drove it off the lot. Also, I had a great time working with Tilia, as she provided exceptional customer care."

"We had a great experience here. William was wonderful throughout the whole process. We had to bring our car in last minute for an oil leak and William was so helpful and patient with us. He got us in a rental and on our way in about 30 minutes, he made the process easy and quick. Will definitely be coming back for any of my VW needs."

"Excellent visit Brought my VQ Golf Wagon in for an ignition switch recall. Team at AutoNation was prompt, courteous and timely. I was met, informed and then notified within a few hours that the job had been complied with. no problems. As a professional technician, I truly appreciate the transparency, quality of work and professionalism I experienced at VW AutoNation. Thank you ."

"I do not recommend using this dealership for service. My service advisor was nice, but after three weeks of leaving messages without return phone calls, I finally got the vehicle fixed. This dealership lacks communication and customer service."

"I was notified of a minor ID4 recall and can contacted AutoNation Volkswagen Carlsbad service department. They said they had openings next day and made an appointment. I arrived and they immediately wrote me up and said it would take about an hour or two at the most. I was then notified by text it was completed and was very happy for the prompt service and experience."