Bear's Plumbing Inc

"We have used Bears Plumbing since 2013 for both large and small jobs and have always been satisfied. After our latest interaction we are not. Plumber #1 responded to service call for hot water re-circulation pump not working. He replaced a T-valve, charged $287; a paid invoice would be emailed. Subsequent service call - the pump was still not working. Plumber #2 stated he was surprised Plumber #1 didn’t notice the pump is seized up and needed replacing. He said service dept. would call. After no call back we called Bears: replacement estimate $913. When asked about a discount to account for the $287 previously paid the answer was no, all the while acknowledging it was possible we paid for something we didn’t need and that we still don’t have a paid invoice for."

"It is hard to find a company that is professional, on time, explains everything, and the work is done correctly all at a reasonable price. Couldn't be happier with our new water heater. HIGHLY RECOMMEND!!!"

"Spent $49 on a trip charge to have them misdiagnose a problem and give me a sky high quote. Would have spent $625 and not solved anything. With an hourly rate of $149 that was not disclosed to me beforehand, I decided to call another company with an hourly rate of $99 who solved the problem immediately. I asked to speak to a manager but my call was never returned. A waste of 50 bucks, glad I went with my instincts and didn't authorize anything further."

"Outstanding all around. Completely knowledgeable and professional from the call to the office through fixing and billing for my problems. Fair pricing. Plumber was extremely professional, knowledgeable and nice."

"Had them install a dishwasher, replace the hot water knob under my sink and install a shut off for the dishwasher and change out my washing machine faucets. Great no hassle service, nice guys who knew what they were doing. I'd say very reliable service at a moderate cost. I'd rather pay a little more for a well known local company."