Optique

"I have used them for about 7 years and was always content. Had for the first time an actual issue now and the referral process to a specialist has just been an absolute nightmare. Had to call specialist and Optique 7 times in total to actually get them to exchange notes. Seems ok to have your eyes checked and get glasses / prescriptions but if they actually discover something it seems like they reached their limits unfortunately."

"The people that go over insurance and co pays are extremely unprofessional and do NOT know what they’re doing!!!!!!!! This is the third year I have had to teach them how insurance works. They always try to charge me hundreds of dollars but when I show them what insurance covers and what I’m supposed to pay, it is always $50 or less! The ONLY reason I am giving two stars is because Dr. Zellers is so amazing!!"

"What a bunch of unprofessional people. They told me my glasses were ready but when I drove down there they were not. I was told I would get a refund and the glasses but they did not provide either! I had to dispute the charge with my cedit card company. Be aware they have a call center so you can't hold anyone accountable for miscommunicating anything. Optique also never released my benefits so I had to pay cash at Lensecrafters for a new pair of glasses. You ned to avoid this place like the plague."

"DIVA DIVA DIVA. First-Class Customer Care and knows her frames and everything else. I am super impressed and will continuing going to Optique based on her ability rot multi-task, have taste and style, cares about herself and the customers and Super Intelligent. Well-done DIVA."

"I came in today for the first time to have an eye exam and I was really impressed with the cleanliness of the facility, the selection of eyeglasses, the quality of service provided, and the level of professionalism from the team. Making the appointment online was seamless and they were able to move my appointment to an earlier time even though I called in on the day of, which is greatly appreciated. The Dr. was thorough in all that he did and his explanations regarding my exam. Nick also did an amazing job assisting me with finding the perfect pair of eyeglasses within my budget. He was also very thorough and transparent when addressing my questions and concerns regarding pricing / insurance coverage. Typically I feel like just another customer, but Optique had a very welcoming feel— I would highly recommend coming to this location for your needs!"