LA Fitness

"The staff truly feels like amateur hour. Goofing off and talking amongst each other instead of helping people out. Came in for a trial, and I felt like the tour was pretty rushed. The staff member said he would validate my parking for me after the tour was over, but never did. Luckily I double checked using the validating tablet near the check in desk before I left. It's a nice clean and modern gym with lots of space and equipment, but it gets really packed on the floor. The parking garage nearby can be a nightmare to find a spot or leave. Cars are in there zooming by with no regard. Overall, I probably won't be back, but this place has lots of potential if it improved on things."

"I had a highly disappointing experience at this gym. While I was in the middle of my circuit training, completing my final round, a trainer named Donovan took the tire I was using. When I informed him that I still needed the equipment, he dismissively stated that he was a trainer and required it for a group workout. Despite my protest, he insisted on taking the tire, preventing me from finishing my workout. I approached the manager about this issue, but my concerns were met with indifference. It is unacceptable for a trainer to prioritize their needs over those of a paying customer, and the lack of response from management only exacerbates the problem. Thank you, Donovan, for ruining my workout and demonstrating a lack of professionalism. Your actions and the management’s response have left a lasting negative impression. Donovan the employee of the month, congrats!"

"This LA Fitness serves are large number of people and remains a consistently busy location. That being said, they do not maintain their high-traffic location to the standard I would expect from a gym taking in so many monthly membership fees. The appearance of the gym continues to rapidly decline with no visible improvements being made to provide members with a clean and safe place to workout. See my latest photos for a visual of what the mens facilities look like on the daily. This has to be addressed. LA Fitness can and should do better."

"I’ve been a member since it first opened in 2012. It was a great gym at first. But over the years, it has turned into a ghetto. Now more than 10 locker doors are ripped, 3/4 of the soap containers in the shower are gone, and 1/4 of all the equipment are broken at any given moment. Worse yet, LA Fitness has no intention of fixing them. They don’t even respond to my formal email complaints to the headquarters. It’s not worth it. Stay away. I wouldn’t pay $10 for the monthly membership."

"When you first visit the facility and let the registration desk know you are interested in joining it's like jumping into a shark infested pool. The young men that sit next to the registration area are all very knowledgeable & more than happy to get you in their chair. They rollout the red carpet for you to feel welcomed and taken care of. I was enrolled by Handel who toured the facility with me, introduced me to the team that was there that night and treated me to a smoothie! I explained to him that I am a woman in my 50s, that HATES to workout but I'm trying due to health concerns. He paired me with a trainer that he felt would be a good match for me which I met the following week. Erik is who I was paired with and I believe he's perfect for me. Probably the only reason I haven't folded. He understands my limits and pushes me just enough to understand my own strength and abilities. He's professional but personable and I'm really grateful he is working 1:1 with me. If I could give Erik a 10/10 I would. So if you're considering this gym do yourself a favor and ask for him! This gym has many amenities; pool, sauna, juice bar, whirlpool, personal & group training as well as countless machines! I once met the VP - Manny and I went to him with a special request. He was the most accommodating and listened to my concerns and was able to come up with a solution! He is doing a great job with the place! Ask for him if you ever need help although he is not always there! The premises are well taken care of and the classes offered seem like a lot of fun! I have to try one soon! I'm happy to have joined! Didn't give them a perfect rating because that same enthusiasm which I was received with is just part of the enrollment catch...next week you're lucky if they remember you! But that's ok because the goal is to get your workout on and that this place is perfect for!"