NYC Free Clinic

"They try, but honestly felt like in my time of greatest trauma and crisis- I was placed with two different young trainees or students. They offered pretty much zero help. I went into debt getting real help from a pro, instead. I do not mean to sound ungrateful, just shocked that they allow this."

"There was a long wait, but they prepare you for that once you set up an appointment with them. However, I came here with my husband and they went above and beyond to help him and make sure that any concerns he had were fully taken care of. This place was very clean and the front desk service was very friendly and professional. The doctor along with all of the medical students and physicians were incredibly helpful. It turns out my husband had a pretty serious health issue and they were able to connect us with a case manager and a social worker to assist us with applying for Medicaid and connect us with other resources (for free) in the meantime. They also can provide you with free prescriptions and free referrals. So to me it was well worth the wait."

"I need additional testing and was told I'd hear back may take up to 6 months. It's been almost a year. Nothing. Most frustrating part was I asked if I could get an appointment sooner and self pay, instead the doctor got me appts for things I didn't't need like eye doctor She was so frustrating to deal with because she simply liked to hear herself talk, because she certainly wasn't interested in hearing me. Now I wait to die."

"They don't respect patients' time. I made an appointment at 12:30 pm to get a prescription for my pills. I arrived at 12:20pm, but I was told to wait and I finally saw a doctor at 3 PM!! Such a waste of time. What's the point of making an appointment if I have to wait 2.5 hours just to see a doctor for a couple of minutes?"

"I agree with CC. I know who cc is talking about the Spanish woman at the front desk. She works on the 7 floor and she just acts like she's the one who controls everything. This is a free clinic but still a clinic where the poor and unhealthy have the right to see a Dr. When I went there, she gave me questionnaire and looked down on me then told me "first FOUR pages" as she stared at me. She's uneducated and very rude person. This is not the place for her. She needs to be educated more. I don't blame all receptionist but her and her background. I believe that she just probably envy everybody because she makes a little money working there and when she gets home after working she will feel nothing special. She doesn't do anything for the poor. Next time when I go there, actually I will see how rude she is and I will complain though"