Karen E. Thornton, MD 344 West 51st Street, Manhattan, New York 10019

"They booked an appointment and then on the day of they said they don't have any record. Everyone said different things redirecting me to different people and then after all they say they have to cancel because i ask complicated questions when the only question i asked is "what code are you using for the vaccine?" So i know the insurance coverage. Very unprofessional, too ignorant."

"Doctor Thornton has the best bed side manner of any doctor I've seen in NYC. She listens and cares - does not write you off. She does everything she can to help. I've been with her for more than a decade and will never go anywhere else for primary care after she identified something and gave me better information on what to do than the specialist did."

"I had a wonderful experience with Dr. Thornton’s PA Toni. She was extremely thorough and addressed all of my concerns. Test results were fast and explained in detail. I haven’t felt that comfortable in a doctor’s office in quite a few years."

"I live in NC and my "old" insurance company was billed $500.00 for several medical services. I have never seen Dr. K. Thornton nor have I travel almost 500 miles for a influenza test. Tell me how can this be??? I called my old insurance company and they tried to contact her office. They would not pick up the phone. I've got one more notice to get from the old insurance company and I'm going to report them to the Attorney General's office."

"Dr. Thornton has been my primary care physician for five years. I love her intelligent, thoughtful, no-nonsense approach. I never doubt her expertise. Her office staff is extremely responsive and organized. I also like that the office is decorated with Broadway posters, autographed by patients. There’s always an interesting, thespian conversation happening in the waiting room."