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Tend Dental Rockefeller Center
12 West 48th Street, Manhattan, New York, United States
About the Tend Dental Rockefeller Center
Tend Dental Rockefeller Center is a premier dental institution located in the heart of New York City at 12 West 48th Street. Our team of experienced and caring dentists provide a wide range of services to ensure your oral health and overall well-being. From routine cleanings to cosmetic procedures, we are dedicated to helping you achieve a healthy and beautiful smile. Visit us today and experience the highest standard of dental care in a comfortable and welcoming environment.
Photos of Tend Dental Rockefeller Center
12 W 48th St 4th Floor, New York, NY 10036, United States
Opening hours of Tend Dental Rockefeller Center
Monday:
07:00 - 20:00
Tuesday:
07:00 - 20:00
Wednesday:
07:00 - 20:00
Thursday:
07:00 - 20:00
Friday:
07:00 - 20:00
Saturday:
08:00 - 16:00
Sunday:
Day off
Reviews of Tend Dental Rockefeller Center
"I visited for the first time today and unfortunately had the worst experience I’ve ever had at a dentist’s office before. My hygienist seemed very flustered and confused. She spent little to no time cleaning my teeth and most of the time being flustered with the room setup and machines. When she did clean my teeth, she was rough and caused me to yelp at multiple moments. She also remarked that I “didn’t seem interested” in learning about the ladder of dental hygiene (but which she couldn’t remember the letters/words for). She refused to believe that my gums were temporarily inflamed (my lips/gums became inflamed over the last 2 days but it is not something I usually struggle with). She was messy and left my mouth covered in white, sticky pieces of fluoride without explaining whether that was normal or not. At one point, she asked whether she had accidentally removed my filling while scraping my tooth. Very disappointed and wish that Tend would have taken better care to pair me with an experienced hygienist on my first visit. Unfortunately left a poor impression. I almost left during the middle of the visit. Also, the fluoride treatment left a strange and terribly ugly white residue on my teeth - my teeth normally never have these dirty-looking white patches!!"
"I came here for the first time in September and had a great experience. I scheduled my next quarterly cleaning at my first cleaning appointment. About a week before my appointment I get an email asking me to reschedule my visit. I have an hour commute and a very busy travel and work schedule so i always like to plan ahead and stagger my appointments. I finally snagged a last minute appointment and I think the studio called right away to confirm. I started explaining that I expected a call to reschedule my appointment and not just canceling an appointment that was booked 3 months in advance. The agent on the phone Brittany tells me if the appointment is not within 48 hours they only email and text. (I could tell that she had an attitude). I started explaining again why I felt like they should’ve actually reached out to reschedule me to a new time that works and she HUNG UP the phone on me. I called again twice and the phone ran for about 5 minutes. I finally got rerouted to their main line where i made a request to escalate what happened with Brittany. I have worked in customer service and hanging up is probably the worst thing you can do. I would rate this experience a 1 star but I actually enjoyed the dental service i received and would rate that 5/5. The Customer service needs alot of work evidently. Update: I was 30 mins late for my appointment which i knew would happen hence why i do not book early appointments. I couldn’t be seen because they are fully booked. The girl at the front desk was very sweet but ultimately I will not be coming here again. Your best bet is to find a traditional dentist if you actually care to deal with people who won’t waste your time. @Tend i already made a complaint over the phone and will not be calling again."
"Cindy was absolutely amazing and lovely during my first visit, giving me great advice and information about gums retreats for next appointment. She made sure that I was comfortable during x-rays. Amazing team and professional. Thank you."
"Best experience with Dentist EVER! It was quite some time that I kept postponing to deal with my teeth. I am so glad I choose Tend! The place is super clean and staff are really helpful. It's really comfortable to do the checkup and start my healthy path of my teeth. Thank you very much."
"Modern facility with Beautiful esthetics. Definitely made my visit less nerve wrecking. The front desk was very welcoming and provided clarity on coverage. The dental assistant was very pleasant and knowledgeable. The doctor’s explanation and suggestions was very helpful. I will definitely return. 10/10 recommend."
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