Mount Sinai Doctors - East 85th Street - Primary Care

"Do not go here…. Everyone who previously commented is correct on the experience. Unprofessional staff to the max. I called to schedule an appointment, and they called me the day before to tell me it was scheduled for the wrong time and that they had to cancel it. When I called back to reschedule I was told there were no appointment available for a month. Horrible experience I immediately told them I’d find another Dr."

"I can see what everyone is talking about. The minimum requirement for a front desk staff should be at minimum completion of high-school, which I don’t think either of the ladies who picked up the phone have. I was trying to set up a new appointment and the staff was absolutely ridiculous, so rude and such an attitude on the phone. I was making a request for a visit and was denied and then when i asked the girl to check again she put me on hold for 29 minutes. I hung up and called back, said who i was and heard them laughing about it. Then was confronted by the same uneducated attitude/tone of voice and lack of understanding of the patients concern. This place should be reported and the front desk staff replaced."

"Called to make an appointment at 9:30am, after being on the phone with their office 40 mins they schedule my appointment for 4:40pm (which is fine). At 2pm the same day they called me back to cancele my appointment because I’m sick (for sure not COVID I did a test) do you guys take care of sick people or taking care of not sick people only? I had the most strange conversation with them. Unprofessional place in a sad way"