AdvantageCare Physicians - Harlem Medical Office

"I must say that the staff at this location are wonderful. From the check in personnel, the doctors and all medical staff to the check out personnel. Dr. Motiram is very attentive to my concerns and responds quickly on the patient portal to referral requests for specialist I’ve already seen or prescription refills and also notifies me my test results. Personnel at check in and check out are friendly and courteous and do their absolute best to help you when making appointments and other requests."

"I went to this Clinc one time and it’s my last time. So I go and ask the lady at the front desk if she ask whoever gonna see me to plz wear a mask because I have a serious condition and can’t afford to get sick, she rolled her eyes I let it go. When I was done seeing the rude doctor I had to make another appointment she had a attitude and didn’t wanna make my appointment and ask me do I understand what she saying I replied i speak English very well. Ok so then I go downstairs to the other Clinc to make another appointment she followed me down there then went outside waited for me we both looked at each other she said nothing in walked across the street so I walked off. Next thing I know her “boyfriend” jumps out his car cussing at me she sitting in the car laughing. I went to her supervisor who seem like she’s not gonna do anything about it. Don’t go here don’t waste your time"

"I shared my experience over a year ago. My mother attempted a new experience despite my review. I called this morning to confirm her appointment. All good they say. After paying for a pricey taxi to take her there, they said it's cancelled. If you're late, they want to charge late fees and all other ridiculous BS. If they cancel your appointment, they don't even call or email. They deserve to be reported and held accountable as a business. Simply filing a review isnt enough, they need to be taken to task for their gross incompetence. Give that space to another competitor, rather than waste the public's time."

"When my daughter’s pediatrician Dr. Fine was fired from the E. 95th Street location I decided I wanted to change locations as I wasn’t pleased with the new providers. My family and I decided to give the Harlem Location and we have been going to this Advantage Care location for years now. The office is located up on the 2nd Floor. Since COVID when arriving to the office there is a staff member in the hallway near the elevators to check your temperature outside. Once cleared you can go in for check in for your appointment which is fast and easy. The waiting area is also comfortable with chairs and some tables which comes in handy when my daughter has school work to complete while waiting on her appointment. There are also outlets and USB Ports for patients to charge their devices. The waiting area is clean and very spacious which allows for social distancing. The reception staff are courteous and professional. My daughter’s pediatrician is Dr. Varma. I have no complaints about her. When we arrive for our appointment, we’re usually called within 5-10 of our appointment. Dr. Varma listens to our concerns about my daughter’s health and doesn’t brush me off. She is very caring, patient, and explains things to us. When I message her on the app she responds or if I call her, she returns my calls. When I need to get to an Urgent Care, I come to this location and the providers I’ve seen have also been professional. There are a variety of doctors and specialist at this location."