Dr. Patria R. Gonzalez, MD

"This office is beyond ghetto, unprofessional, and commit INSURANCE FRAUD! I came to this office because I used to go to the one in dyckman. Big mistake the staff is ghetto ignorant and unprofessional. Barely speak English, don't do there job in checking your insurance, don't submit pre-authorizations, and billed my insurance for services they never did. I've been waiting on a pre-aithorization for 2 months from my insurance and they never even sent it. STAY AWAY FROM THIS OFFICE THE STAFF IS DEPLORABLE AND THEY SHOUPD BE INVESTIAGTED FOR FRAUD"

"Scheduled an appointment last week. Today I attempted to follow up over the phone and was hung up on due to a language barrier (guy on the phone didn't speak English.) Ok. Quite unprofessional right off the bat. I can forgive a language barrier but getting hung up on so abruptly really made me raise my eyebrows. I called back an hour later and spoke with an English speaker, but was told my name wasn't in their system. So I missed my appointment. Or rather my appointment was never scheduled in the first place. Very concerning given that this is an institution that deals with peoples health. Rarely do I take time out of my day to write negative reviews but for this establishment I make an exception. I've visited taco stands more professional than this medical practice. If you're having health problems, take em to a better clinic. This place does not deserve to be in business."

"Horrible place! The doctor called me crazy while I was sick when I didn't even know what was wrong with me. I was covid positive. They misdiagnosed told me i was fine and sent me to work with no note. They don't know what they are doing or know how to speak to people with respect. They don't answer the phones when you call. They send it straight to voice mail clear sign the office is out of whack. They also don't know how to fill out paper work for me to retuen to work. They don't properly diagnose. I was covid positive the doctor told me that I should go to work. I had covid they said I was pregnant andi was fine to return. They found me covid positive in Montefiore hospital and New York Presbyterian. These people are nasty and uneducated and obviously dont know what they are doing. In my opinion they are all crazy to even take pateints; I do not recommend. God forbid I go there for a so called spa treatment. I personally would not trust them. Rather go downtown for real spa treatment. Groupon has better options honestly and better prices. I rather change my primary for family practice. No doctor is useful and front desk hangs up on people and sends them to an answering machine that doesn't work anyways like they dont . Please anyone has issue with them do like me and report to better business bureau also the medical review board Since they don't want to answer pateints. Then the community doesnt need them as well. There are real doctors who actually care out there and better places. Not places that just want to milk peoples insurance. Alot of people agree and told me they weren't trying to be snobby but would never mess with any doctor in this s@#t hole! Its not the same was better many moons ago."

"If I could rate this office a zero, I would. All due to Dr. Barrett. He is the worst doctor. I’ve been trying to speak to Dr. Barrett for a month about my mother’s health and he refuses to speak to me. I’m also her proxy. As per a staff member, he doesn’t want to speak to me and she recommended a different doctor because this is a recurring issue with him. Extremely unprofessional. I’m looking for a different practice for might mother. As well as legal advice."

"No profesionalism, Empathy , the Hippocratic oath don’t mean anything to them. I had a appointment through the phone, the Dr that was supposed to see me never called me. After 15 minutes of my appointment I called to see what happened They never answered, my appointment was at 1 pm kept calling because they never answered until it got to a point that the last called I did said they were closed! My mom went to him after her consultation she wanted to tell him about me and to see If I had a chance to be seen and denied me the service If that’s the service you do I’m changing to a better Dr . I guess some people like the work they do and help people and others are in it just for $$$ . Doctors never deny service they are there to help sick people but I guess the aoth don’t mean squat for them."