Water Mill Building Supply 1110 Montauk Highway, Water Mill, NY 11976

"Nice People very helpful. They said that we are a family and I'm always welcome. I'm proud to be with a great company"

"Worse experience I ever had, from shipping n receiving is an idiot and insults people for no reason"

"I was a regular customer at WMBS. I went there to order specialty faucet hoses back in around October last year (2021). To avoid any misunderstandings I brought with me the exact house I needed. Sale Rep said it will take few months to get them, which I presumed. I was charged right away full amount at that time. In February I received a phone call that my order is available for pick up, unfortunately there was a different finish that I ordered. Sales Rep assumed I will take whatever and tried to sell me a story that the finish I wanted is no longer available. After explaining him that the manufacturer assured me they still produce them (yes I called), SR check again and of course it was available. He said it should take about 2 weeks to have them delivered. At that time I was not informed about any price changes or additional charges for different finish or anything. Simply wait few more weeks for the right hoses to be delivered. 4 weeks later I got a call again that right items are ready for pick up and then I was charged additional 30% for different finish. Sales rep admitted that was his fault, he didn't mentioned to me in February that there will be an additional charge. He also explained that he had to cover the cost of shipping and returning the wrong item( which is not the client fault). I am happy I finally got the right items, but I am very disappointed that I have to pay for their mistakes, because I am out of time to order somewhere else. Their location is very convenient and will give WMBS another chance but if something like this happens one more time I will take my business somewhere else."

"Needs to expand their inventory in more items they don't stock like 1/2"×4"/6"/8"/10"/12"×18' versateck azek composite plastic materials amoung other items. By keeping a fair commitment in material supplies can help improve your loyal customers to keep shopping at your location that can make that difference for lumberyards business! Something to think about?..."

"Professional and helpful staff. Great selection of paint choices, hardware and high end plumbing fixtures. Came here after visiting Blackman’s which was a total disaster. Was pleasantly surprised by knowledgeable and helpful staff at the WaterMill building supply showroom. Selection of products was amazing too. Will definitely be coming back. Highly recommend."