Self Direct Inc

"Shocked to see negative reviews. I worked here several years ago and never once had an issue. To this day one of the best places I’ve worked."

"Worked here for almost 1 year literally wouldn’t recommend working here at all this company doesn’t care about they clients or employees they also leave 24/7 care clients unsupervised for hours at a time wouldn’t recommend anyone using they services or working for them"

"They can careless about the employees they only care about filling a shift & very unorganized with that! I had 40 hours got took off the schedule because i had appointments that i been mentioned to Jessica that was never reported! Got took completely off the schedule so i call for hours always get voicemail & when she did give me a fill in shift another aide showed up lol just unprofessional at all time high & here it is 2 weeks & still no hours or no calls apologize for the inconvenience! This company is just like all metro if you know what I mean be aware to all the aides this is not a job you can depend on go elsewhere! Is not dependable, and if you have bills, this is not a job you can fall back on! I advise you to work with another scheduler, besides Jessica!"

"Office staff is incredibly kind, supportive and team-oriented. I’ve never experienced a time when I was not offered support or guidance when needed. Management is involved in ensuring the success of the company and the success of its employees and provide hands on support like no other place I’ve seen. It’s extraordinary to see our compassionate board members assisting and taking on projects side by side with their employees and not what you’ll experience with larger companies. Even during the toughest times with the pandemic I’ve always felt support from my teammates and management. Grateful for the experience."

"We used Self Direct for my mothers home care for over 3 years. The aides they sent to help us were wonderful. My mother never thought of them as workers but as family. They treated her the same way. There was never a time that we were afraid to leave my mother with one of their employees. The nursing staff was very responsive and attentive to my mother. The schedulers knew us so well that we considered them friends. I hope they read this review, so many times people only complain, never praise these essential workers that went above and beyond for my mother right up until the time she passed away I thank you for the entire Testa family. We would have been lost without you."