Kinney Drugs Pharmacy 596 U.S. 11, Tully, NY 13159

"Tully’s pharmacist Brian is wonderful! He is always professional, helpful, and informative. Brian also gives a great vaccine, thank you for all you do Brian!"

"Pharmacy staff is rude. Went to pick up prescription, was told “well if it was over two weeks ago it goes back” (not politely) before personnel even checked if they had the script. Apparently they “didn’t have the script” so I called my doctor. Doctor told me no they did have it. apparently they needed an authorization to fill it by insurance which was never told to me or my doctor. After days calling in checking on it (which I was also rudely told “oh this one that I’ve been having all the phone conversations about with your nurse) I find out I never had the non generic medication I was looking to get filled now due to the new side effects with generic, they just switched manufacturers of the generic one for what I was getting and that is why I was having these new side effects in the first place. So I could have completely avoided trying to get authorization from my insurance company for a non generic medication when they (after speaking with pharmacist about issues) could have informed I never had non generic in the first place and my issues were probably due to the difference in manufacturer of the generic that they switched to that I was never informed of. This is peoples medication for their HEALTH. If things are changing in anyway patient should be informed and also spoke to politely about any inquiries with it. Ultimately, I will now be switching pharmacies."

"Never had any troubles with prescriptions being fill correctly. Staff is friendly unless you're waltzing in 5 minutes to close, but i would be upset too. Nice and quick drive from my home nearby. Ice cream sometimes sits in the freezer for too long and gets frostbite or out-of-date but other than that no complaints about the store."

"Pharmacy staff are extremely rude and act inconvenienced when you have questions. I've never once had a positive experience at this location. I stopped going for years but just recently had an emergency and needed a few prescriptions filled. I was quickly reminded why I quit going. While I was asking questions about the medications, the Pharmacist yells out "It's apparently going to be a long night" to the rest of the staff, which was extremely uncalled for. As someone who has worked in customer service for years, it amazes me that they get away with treating people this way. Do yourself a favor and drive out of town for your prescriptions, not only are they cheaper your also treated with respect."

"Excellent pharmacy. I save time by avoiding the doctors office by getting my shots here. Just got a shingles shot and a flu shot in 10 minutes instead of having to drive to a doctor's office and wait forever. Pharmacist explained everything in detail and was very polite. They have a special private room to give you your shot and it is spotlessly clean. With my insurance both shots were completely free which was a surprise to me but I had them check it out in advance. They also have a decent selection of cold beer."