Pro R/C Hobby & Raceway 6564 New York 434, Apalachin, NY 13732

"Walked in the store, told him I had zero experience with RC cars, and his eyes lit up. Looked at a bunch of different cars for a while, found one that was supposedly on sale. It had an orange tag on it, so it was supposedly 30% off, but when I was rang out, there was no discount, and mysteriously the tag had disappeared from the box. I did not read the reviews before I checked the place out. Seriously kicking myself in the a$$ for not doing so. So after I get the unit home, it is a nice unit, it did have all the manuals, but the one thing he did not provide was an adapter that I could use from the battery to the truck itself. So I spent all that money, for absolutely nothing. For something I get to look at and wish that I could play with. Steer clear of the place, they're not helpful when it comes to getting an RC vehicle."

"Great place for your first rc or any new addition the owner is very friendly and knows a lot about the rc hobbies will highly recommend you check them out!"

"Horrible customer service, instead of talking with customers the owner just argues with them and tells them how much he sells in a day instead of actually trying to be helpful. Even though you’re the one spending money he just does what he wants whether it works for the customer or not. Horrible experience but we are all human and maybe I’ll give it a second chance down the line."

"I bought a truck for my grandson and he got to use it once before it started smoking.Took it back and was told it got wet!!!Its suppose to be Waterproof,didn’t even go through water just drove it on ice.Couldn’t return it so I paid to have him fix it,which came back with wires on new parts cut with wire showing.Took it back just to be told that the battery was no good and I need to buy another one.Needless to say that place is the worst experience I’ve ever had buying a present from and don’t recommend anyone go there.Truck was junk from the start and he won’t work with customers to make it right. I don’t even give them a star at all."

"For anyone that is in RC cars and trucks this is the place for you. The owners are a son and his mother. The son is extremely knowledgeable. Their selection is vast and if they don't have what you need they will find it and order for you. Their prices are very fair and not much more than ordering things offline. I live 45 min from their location and it doesn't bother me at all taking the drive. They have 2 indoor stadium tracks, a large crawler track (I forgot to take pics of it) and he is working on building a outdoor crawler track as well. Tons of Traxxas products and Horizon. They carry other brands as well. He also has a large selection of used stuff as well. Doesn't matter if your spending $5 or $5,000 they treat everyone as if your spending a million dollars. Friendly and knowledgeable is an understatement. I highly recommend their business."