Wilkins RV of Nichols 67 Sackett Creek Road, Nichols, NY 13812

"I will say the receptionist is friendly when answering the phone but that is as far as you get. Multiple times my husband has called regarding a water leak in our camper. He was told someone would get back to us in 48 hours. For 3 wks we have been calling without a return call. We have sent texts, emails and phone calls. I understand this is a busy time of year....it is camping season and that is what we would like to do!!! This is the second leak. I was told this was an issue that this business has and now I see it first hand. Thanks for ruining the camping season. Will never buy from here again!"

"We purchased a new trailer and the entire staff was excellent! We started with Ashley at receptionist and she moved us to the sales team Brian the sales manager was awesome. Jason in finance explained everything & got us through all the paperwork quickly… Casey and CJ have helped us with everything needed with the trailer along with Steve, who walked us through the trailer and explained everything thoroughly. Excellent team work!"

"Came with my Dad to pick up his new camper, every single person we interacted with was exceptionally friendly and helpful. He had a great experience coming to look at their inventory, and working with MJ was great. Came back to make the purchase and it was a very smooth process. Complete and in depth walk through inside and out of the camper and an explanation of how everything works. Would highly recommend Wilkins."

"Wilkins RV was our last chance to get a camper this season as we have been to Camping World and a few other's and couldn't find one that suited our needs and after dealing with Camping Worlds lying/pushy staff we didn't think we would find anything. We'll we arrived at Wilkins and was meet by Sarah and let me tell you she was a fresh of breath air. She was very professional and she knew her ins and outs of that place and provided exceptional customer service. She wasn't pushy and understood exactly what we were looking for. She helped us land the Camper that checked all of our boxes and we couldn't be more happier that we were able to have Sarah as our salesperson. And out of every other place we shopped Wilkins atmosphere was definitely the best."

"We had a great positive experience with buying our travel trailer at Wilkins RV. Sarah our sales agent was fantastic and helpful always responding quickly to texts and questions. She was very kind and patient throughout the whole buying process. The financing went smoothly because Jason there was organized and guided us through all of that wonderfully. When we picked up the trailer Noah gave us a great detail overview on how things worked in the trailer. Overall A+ experience it’s so nice to walk in a place and see so many employees smiling and friendly."