Peaceful Body Spa 149 West 72nd Street, Manhattan, New York,

"Horrible experience I felt so uncomfortable the whole time. First of all the place is not a welcoming vibe. It’s kind of creepy in fact. They assigned me a man without notifying or asking me first. He walked in as I was still changing without knocking on the door and then did it twice more!! They switched my masseuse but she was not good. I did not get a chance to relax because I was thinking about what she was doing the whole time. I ended up staying only half my appointment. Such a waste of time and money."

"Me and my date went there for couple massage! We use class pass to make a reservation. We love it, it was so relaxing, we refused immediately that we only booked 60mins should have done 90 mins!!! Btw, their English aren’t well, but they do speak Chinese. And I brought my own massage oil, highly recommended everybody to do so!"

"This place was my favorite massage salon in the world for the past 3 years. The front desk receptionist has changed from a kind older man to an incompetent younger man who doesn’t understand an ounce of the term customer service. I went in for a massage today and he was huffing and puffing from the beginning, and after I tipped the standard amount I have for the past several years, he yelled at me that I need to tip 5-10% more than the standard amount. He then rolled his eyes at me multiple times when I explained that I tipped according to service received and well above the average amount. The masseuse was kind and appreciative. I’ve referred so many people here over the years and have even come to do “couples massages” with my best friends. I had a favorite masseuse for over a year (who recently left, I wonder why). I’m sad to say that due to this change in front desk treatment of customers, I will be finding another massage salon and do not plan to return to peaceful body spa."

"I would give it a 0 if possible. My masseuse didn’t know what she was doing. Touching my bones without any purpose. They assigned a male masseuse to my girlfriend without prior acknowledgement. He was touching her earlobes (?) and doing things for no apparent reason. The worst part is my girlfriend’s body aches afterwards. Worst massage ever! Would not recommend."

"I’ve been here 2 times already, both times I’ve left feeling very relaxed. I had the 90 min combination massages both times, which they incorporate hot stone, deep tissue and foot massage for only $75! If you’re looking for a fancy place, this isn’t it. The rooms are tight, you can hear other people’s conversations, the masseuse barely converses with you, and the “doors” are only curtains BUT the massages are worth it. The staff are professional, quiet, and use hot towels to clean off the massage oils at the end. Left feeling very relaxed, I will be back again."