Hamilton Heights Dental Center- JB Dental

"I do not like giving a review but this I have to , The worse in worse If you care for yourself do not go there. They told me they accepted my insurance , still they ask to pay some cash by my own , they gave the money but the doctor was not able what is wrong with my pain till I’m the one who told the doctor that this gamin where the pain and he told that I have to pay to get that removal . I just left now I can not sleep because of the damage the doctor made on tooth the gamin"

"REALLY BAD !! SERVICE !!! I came to this office on 09/14/22 to get X-rays done in order to prepare my self for a root canal that I need to get done . This office still has paper folders for patients ! I haven't seen that in years , it looks like they're stuck in the past without technology , the receptionist are talking amoung each other not paying attention to the patients or what's going on in the lobby , i got put in a room , & the dental assistant left me in the room alone for 10 minutes because they didn't have enough staff , after the 10 minutes pass I found my self in the hallway waiting because it I felt like they just forgot about me . the doctor comes in to evaluate me & the X-rays , to tell me that he can do a root canal to save my tooth , I explain to him that anesthesia don't really work for me ext ext , long story short the doctor need it to send a pre- authorization to my insurance for a root canal , let me mention that I walk in the office in super pain & the left side of my face swollen ,the DOCTOR NEVER SEND THE AUTHORIZATION to my insurance & left me waiting !!!! in pain , swollen for a full week !! since sept 14/2022 , a week after I call the insurance my self to find out that nothing was send from this dental office . I don't recommend you guys visiting this office at all , the service is bad & the staff don't really care about their jobs !!!! so they won't care about you or your smile ."

"This dentist gave major "don't care about my patients" vibe. My partner just came from here there was no sense of urgency. They were talking over his head amongst each other while cleaning his teeth. He felt rushed. The location didn't feel clean either. We dont plan to return to this dentist."

"I have a phobia of the dentist. I have a long history of dental work. From cracked teeth to rotted teeth two teeth having to be pulled because they are unsavable down to Dentures finally. My dentist that I regularly went to retired so my wife referred me to this place. At first I was feeling a bit skeptical about it because the appointments we're always way too far to schedule especially when you're in desperate need of treatment. I gave it a shot anyway. It's a good thing I did. The dentist and his staff are very professional and I feel comfortable here. Dr. Marcus is an amazing Dental professional who knows his stuff. His assistant Monica also knows her stuff. There are times when dr. Marcus needs an opinion and there she is to give a good one. Now it's always up to a patient weather a doctor should proceed with whatever needs to be done. I have no objections, I've never had any objections and I don't think I would have any objections as far as to what they do or what decisions they make regarding my treatment. As I mentioned in the beginning I have a phobia of the dentist so it takes a lot for me to get to really trust a dental professional. I needed extractions and dr. Marcus referred me to one of the best oral surgeons I have ever been to. They are very caring, very professional and they in fact know what they are doing as well! As soon as I was called in I sat in the chair and they injected me with an IV and before you know it I was in the recovery room in no pain whatsoever. I could go on and on and on about this place but I won't. I'll let you see for yourself. I am a medical professional myself and I know how stressful it can be dealing with multiple practices in one office. You will probably walk into this place and think to yourself oh my goodness how do they do it or oh my goodness what am I getting myself into but believe me it will be worth it in the long run. Dr. Marcus and his staff are working on my dentures and they are doing a fantastic job. Keep up the good work JB Dental!"